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Code for America

Civic technology nonprofit improving public services

Staff Solutions Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA$128.9k - $157.8k /yr

About the Job

Requirements

  • Have 7+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect, including experience leading projects and interacting with customers.
  • Have recent back-end development, database, data-science, and/or DevOps experience.
  • Have 4+ years of experience coding backend systems and data infrastructure in an industry-standard language such as Python, Java, C#, or Ruby.
  • Have recent experience integrating emerging technologies, such as generative AI models, into existing workflows or new solutions.
  • Have strong self-management skills and the ability to manage multiple engagements simultaneously.
  • Be able to thoughtfully balance partner, user, and team needs and identify solutions that move work forward.
  • Be able to navigate relationships, ambiguity, and technical challenges and unblock yourself and your team.
  • Be able to research current systems and architecture and use that knowledge to design new solutions and architectures.
  • Be curious about emerging AI tools and committed to using them responsibly and effectively.
  • Be deeply committed to Code for America's mission of making government services work well for the people who need them most.

Responsibilities

  • Build and maintain relationships and develop technical champions within government and partner organizations.
  • Assist in project planning and drafting statements of work and technical requirements.
  • Work closely with cross-functional government partners to clarify problems, understand system constraints, and offer feasible, high-value technical solutions that consider the needs of all stakeholders.
  • Assist in documenting and communicating technical best practices and framing government requests for proposals.
  • Collaborate with government partners and provide written resources to communicate complex technical concepts.
  • Provide technical perspectives and expertise to improve government services for government agencies, organizational stakeholders, and other key audiences.
  • Estimate project scope and rough project plans for government initiatives.
  • Contribute technical analysis to assessments of prospective new state engagements, including landscape research and partner capacity findings, to support team and leadership decision-making.
  • Implement proof-of-concept applications, software installations, and custom development projects.
  • Lead light technical implementations and low-code/no-code software solutions.
  • Develop and implement training plans and documents to empower government agencies to improve and modernize the delivery of government services.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience working with or in government.
  • Personal or professional experience working within the justice system, social safety net, or other mission-relevant government services.
  • Experience working with machine learning or natural language processing technologies.
  • Experience with government procurement processes.
  • Active contribution to open source projects.

About the Company

Code for America

Civic technology nonprofit improving public services

Code for America is a nonprofit that works with government agencies and community organizations to make public services easier to use, especially for people facing barriers to support. Its social safety net work simplifies benefits applications and renewals for residents and the staff who process their cases. Through GetYourRefund, a free online tax service, people answer questions, upload documents and connect remotely with trained volunteers who prepare and file their returns. Individual donors, institutional funders and governments support its work to build digital tools and improve policies and programs. Founded in 2009, Code for America is headquartered in Oakland, California.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Oakland, CA
Founded
2009

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