V

Vinfen

Health and human services for disabilities

Residential Counselor - Developmental Disabilities

Full-TimeDeadline 7/16/27
$21.27/hr
Entry, Junior
Dorchester, Boston, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or GED is required; in some cases, experience may be substituted for academic training.
  • Applicants must be at least 21 years old and have a current, valid U.S. driver's license; the driving requirements also specify maintaining a valid license for at least one year and passing a driver's screening background check.
  • Applicants must be able to become CPR and First Aid certified within two weeks of employment, MAP certified within 150 days, and complete Safety Care within 90 days; PBS Tier 1 is required within 150 days.
  • Applicants must successfully pass CORI, reference, national fingerprinting, and driving-record checks.
  • Knowledge and use of advocacy techniques, communication styles, empowerment and self-advocacy techniques, participatory planning techniques, physical personal management skills, household management skills, and crisis intervention techniques are required.
  • Applicants must be sensitive to cultural, religious, racial, disability, and gender issues; demonstrate participatory, collaborative, and teaching skills; work independently and as part of an interdisciplinary team; adapt communication to varied individuals; work professionally and confidentially; and communicate effectively orally and in writing.
  • Applicants must be able to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds using proper technique or a two-person lift, operate a computer and office equipment, assist clients with daily living, and perform routine living activities such as cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.
  • Applicants must be able to speak, hear, and communicate with clients, staff, and external representatives, and have close, distance, color, peripheral, and depth vision and the ability to adjust focus.
  • Driving is required using a Vinfen van or personal vehicle; personal-vehicle users must maintain adequate insurance and a safe driving record subject to annual checks.
Responsibilities
  • Assist individuals in the home to integrate into their communities and develop and maintain friendships.
  • Help individuals access community-based support and resources.
  • Plan recreational and social activities that promote social inclusion and emotional well-being.
  • Support individuals to make choices, self-advocate, participate in decisions, and determine the direction of their supports and lives.
  • Support access to assistive technology and adaptive equipment to improve communication, community access, and independence.
  • Support individuals in securing, maintaining, and growing work, volunteer, and other community-engagement opportunities.
  • Encourage individuals and their families to maintain partnerships with staff and other interested parties.
  • Train and support individuals in rehabilitative and behavioral interventions and monitoring, fire and safety regulations, appointment scheduling, money management, activities of daily living, grocery shopping, meal planning and cooking, household chores, and use of community resources.
  • Perform hands-on tasks required to implement support plans and provide transportation as necessary.
  • Assess individuals' physical and emotional status and report changes to a supervisor.
  • Monitor individual funds as needed and maintain records, behavior and academic data, progress notes, incident documentation, program records, routine activity records, communication logs, community membership logs, and activity schedules.
  • Procure, store, administer, document, and dispose of medication in accordance with MAP requirements, funding-source regulations, and company policy.
  • Communicate with and provide information to program nurses, case managers, the Visiting Nurses Association, and other interested parties.
  • Participate in mandated training and staff meetings and comply with internal and external regulatory policies, procedures, and standards.
  • Maintain home safety and maintenance, including housekeeping, snow shoveling, and trash removal; follow corporate and divisional policies and safe-work practices, including workers' compensation, universal precautions, and exposure control.
  • Provide shift coverage in other homes or programs as assigned by a supervisor.
  • Act as a human rights advocate, provide physical intervention or First Aid during behavioral or medical emergencies, and report to the Disabled Persons Protections Commission.
  • Assist in developing, implementing, and documenting treatment, including ISP/PSTPs and clinical programs.
  • Perform other related duties as required.
Desired Qualifications
  • Experience working with people with developmental disabilities and/or brain injury is strongly preferred.
  • Candidates with one or more years of experience and/or training in a related function are preferred.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts