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Teleperformance Spain

Runs multilingual customer support and sales services

Business Development Representative - Google Products

Sales Development RepresentativePosted on Nov 11
Full-timeBarcelona, Spain€21.9k /yr

About the Job

Requirements

  • C2-level English proficiency in written and spoken communication is required.
  • A BA or BS degree and 16 months of practical experience are required.
  • Working knowledge of IT infrastructure and the ability to quickly grasp new technology concepts are required.
  • Developing business acumen and eagerness to understand solution-selling methodologies are required.
  • Sales prospecting experience focused on initial contact and lead qualification is required.
  • Familiarity with customer relationship management (CRM) or sales tracking tools is required.
  • Professional and ethical conduct, with an ability to steer business conversations toward key outcomes, is required.
  • Knowledge of the UK and Ireland business landscape, including market trends and key sectors, is required for the UKI market.
  • Familiarity with business practices and etiquette in the UK and Ireland is required.
  • Ability to communicate effectively with UK and Irish professionals and understand British and Irish business communication nuances and formal and informal styles is required.
  • General knowledge of the UK and Ireland digital marketing ecosystem, including digital platforms and trends, is required.
  • Basic knowledge of relevant data privacy regulations, including GDPR and local regulations, and applicable business laws in the UK and Ireland is required.

Responsibilities

  • Meet quarterly sales-qualified opportunity (SQO) quotas and daily and weekly activity targets.
  • Manage assigned accounts to identify high-potential prospects and educate them about cloud offerings.
  • Execute daily outbound calls and emails, including cold calls, to C-level decision-makers; establish rapport and assess needs.
  • Understand customer pain points, gather technical requirements, align business needs with cloud solutions through solution-selling, and build value for subsequent sales steps.
  • Maintain prospect and customer data in Salesforce, including leads, contacts, accounts, opportunities, and activities.
  • Work toward team and individual key performance indicators for productivity, conversion, opportunities, and pipeline.
  • Document customer notes and deal details in Salesforce for stakeholder clarity.

Desired Qualifications

  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work effectively with others and share ideas and resources to achieve common goals.
  • Understand and manage one's own emotions and those of others to foster positive relationships and improve the impact of actions.
  • Consider and appreciate diverse perspectives and ideas.
  • Evaluate information and arguments to make informed decisions based on data insights.
  • Approach problems and challenges with a focus on practical and effective solutions.
  • Use an innovative, creative, proactive approach to identifying opportunities and solving problems.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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