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EXL

Analyzes business data and runs outsourced operations

Senior Manager – Transformation & AI

Business OperationsConfirmed live in the last 24 hours
Full-timeKochi, Kerala, IndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's or master's degree in Accounting, Finance, or Business Administration, or CA.
  • 10–15 years of deep operational experience.
  • Proven experience leading transformation projects, digital innovation, and AI implementation.
  • Strong knowledge of ERP systems, AI technologies, data analytics, and automation frameworks.
  • Ability to think strategically and execute effectively in a fast-paced environment.
  • Familiarity with change management methodologies and agile practices.

Responsibilities

  • Drive strategic initiatives focused on digital transformation, process optimization, and AI-driven innovation for projects.
  • Lead end-to-end transformation initiatives aligned with business goals.
  • Develop AI strategies to enhance operational efficiencies and customer experiences.
  • Collaborate with cross-functional teams to identify automation and optimization opportunities.
  • Lead transformation initiatives across multiple finance domains.
  • Identify inefficient processes and recommend AI-driven solutions to enhance operational controls and efficiency.
  • Stay updated on industry trends, emerging AI technologies, and best practices.
  • Manage stakeholder expectations and ensure seamless change management and adoption.
  • Establish KPIs to measure the impact and success of transformation initiatives.
  • Drive a culture of innovation and continuous improvement.

Desired Qualifications

  • Certifications in AI, Data Science, Six Sigma, or Project Management.
  • Experience driving AI-powered digital transformation in financial operations.
  • Knowledge of cloud computing, machine learning, and AI-driven process automation.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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