The Boyd Group

Collision repair and auto glass network

Collision Parts Coordinator

Procurement & SourcingUpdated on Nov 14

Full-timeHuntsville, AL, USAIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
One to three or more years of experience working with automotive parts is required; auto body parts experience is a bonus.
I-CAR Registered status is required, with progress toward Gold Class certification.
The role requires effective verbal and written communication, attention to detail, accuracy, and the ability to manage a fast-paced environment, multitask under pressure, and prioritize competing demands.
Working knowledge of vehicle repair practices is required.
Experience with the Summit and Repair Centre Management Information Systems is required.
Working knowledge of Mitchell and Audatex is required.
Familiarity with Car-part, Progi, APU, and LKQ B2B parts-sourcing platforms is required.
The role requires problem-solving ability, computer proficiency, and organizational skills.
The ability to work collaboratively and achieve common goals is required.
The role frequently requires bending, crouching, reaching, and handling tools, and lifting more than 50 pounds.

Responsibilities

Provide an exceptional and successful customer experience by proactively managing the ordering, receiving, storing, dispatching, and return of parts for each repair order.
Verify the accuracy and quality of parts received in a timely manner according to the production schedule and vehicle needs.
Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to the appropriate team members.
Work with vendors to order and receive parts listed on repair orders, confirming their quality, correctness, and quantity, and accurately identifying parts needed to complete shop repairs.
Distribute parts to the shop on time according to the production schedule.
Enter parts invoices into the recommended Management Information System.
Label and track parts by repair order number and store them with the vehicle or scheduled repairs.
Communicate Parts Price Changes, also known as Parts Price Increases, to required team members.
Order and receive supplemental parts in the Management Information System and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned promptly.
Ensure vendor invoices reflect the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Desired Qualifications

Auto body parts experience is a bonus.

AL Huntsville-Friends Crossing NE - 115051

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.

Job Description:

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Communicate all customer requests and needs to appropriate team members.
Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
Ensure timely parts distribution to the shop in accordance with the production schedule.
Enter all parts invoices into the recommended Management Information System (MIS).
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Education and/or Experience Required

High School Diploma or equivalent
1-3+ years of experience working with automotive parts (auto body parts is a bonus)
Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations
I-Car Registered (working towards Gold Class certification)

Required Skills/Abilities 

Communicate effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy.
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Working knowledge of vehicle repairs practices
Management Information System: Summit, Repair Centre
Working Knowledge of: Mitchell, Audatex
Parts sourcing: Car-part, Progi, APU, LKQ B2B
Solid problem-solving abilities
Above average computer proficiency
Above average organizational skills
Ability to keep up and succeed in a fast-paced working environment
Ability to work well with others and achieve common goals
Other duties as assigned

Other Requirements

Frequently required to bend, crouch, reach, handle tools
Lift in excess of 50 lbs. of materials

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$15 - $22/ Hour

Compensation is commensurate with skill, education and experience.

Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives

About the Company

The Boyd Group

Collision repair and auto glass network

The Boyd Group is a North American collision repair and auto glass company. It runs a network of repair shops that fix damaged vehicles and replace or repair windshields and glass. Each shop provides on-site assessments, repairs, refinishing, and customer service to return vehicles to pre-accident condition. The business model centers on owning and consolidating a large number of collision repair centers to leverage scale, standardized processes, and a consistent customer experience. Unlike many competitors, Boyd grew aggressively through acquisitions, building a nationwide presence in both Canada and the United States and becoming the largest collision repair operator in Canada before expanding south of the border. The company aims to be the leading auto collision and glass repair platform in North America by delivering reliable repairs, transparent service, and a broad network that makes it easy for customers to access its shops.

Company size: 201-500
Company stage: IPO
Headquarters: Winnipeg, Canada
Founded: 1990

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