Full-Time
Director Commercial Technology
Updated on 9/3/2026
ProcDNA
201-500 employees
Biopharma-focused commercial analytics and consulting
No salary listed
Princeton, NJ, USA
In Person
Master's, MBA
 Consulting (1) |
|---|
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- 10–14 years of work experience in life sciences consulting, commercial technology, digital transformation, or related domains.
- Strong experience leading cross-functional teams across strategy, technology, and analytics.
- Demonstrated ability to design and execute solutions for complex commercial and omnichannel challenges.
- Hands-on expertise in at least two of the following areas: omnichannel strategy and commercial data governance; omnichannel data infrastructure including data warehouse, customer data platform, identity, consent, and clean rooms; content operations and enablement including modular content and MLR workflow optimization; omnichannel orchestration including next-best-action, digital targeting, and personalization; marketing automation platforms including HubSpot, Salesforce, Veeva, and Adobe; measurement and analytics including marketing mix modeling, multi-touch attribution, and channel performance dashboards.
- Excellent communication, storytelling, and stakeholder management skills, with the ability to clearly articulate complex commercial technology topics.
- Experience with life sciences commercial models, including brand marketing, field force enablement, access and payer considerations, and digital engagement.
- Track record of active business development and contributing to account and practice area growth.
- Ability to work collaboratively in a fast-paced, global, cross-functional team environment.
- Willingness to travel to support client delivery and internal initiatives.
- Lead major workstreams within commercial transformation programs, including omnichannel acceleration, customer relationship management modernization, data-driven targeting, and digital execution readiness.
- Translate client business goals into actionable commercial technology roadmaps spanning Veeva, Salesforce, Adobe, OCE, customer data platforms, digital asset management, and broader marketing technology ecosystems.
- Manage day-to-day delivery for large omnichannel and customer relationship management engagements, including platform redesign, next-best-action deployments, marketing automation enhancements, modular content operations, and consent and identity management.
- Drive commercial analytics and insight generation by partnering with data teams to define key performance indicators, implement measurement frameworks including marketing mix modeling and multi-touch attribution, and operationalize return-on-investment tracking.
- Develop diagnostic assessments, capability maturity analyses, solution architectures, and implementation plans for commercial systems.
- Engage senior client stakeholders, including Directors, Senior Directors, and Vice Presidents, to define requirements, align on priorities, and ensure program success.
- Support sales pursuits by contributing to proposals, demonstrations, statements of work development, effort estimation, and solution design.
- Create and refine internal intellectual property, including frameworks, accelerators, templates, and domain-specific methodologies.
- Oversee project financials at the engagement level, including budget tracking, forecasting, resourcing, and margin management.
- Coach and develop Engagement Leads and Analysts, fostering capability building across omnichannel, customer relationship management, data, and marketing technology disciplines.
- Collaborate across global teams to scale best practices and support multi-region delivery models.
- Ensure operational excellence across delivery risk management, quality assurance reviews, stakeholder communication, and change management.
- An advanced degree, specifically an MBA or Master’s in a relevant field.
ProcDNA focuses on commercial analytics and technology consulting for life sciences and biopharma. It helps clients turn data into actionable insights through analytics, technology, and data science services, including specialized offerings like Auxo HCP 360 for data management, marketing, and customer relationship optimization. The company delivers tailored solutions in areas such as commercial planning, market assessment, and patient journey quantification, enabling precise business decisions and growth. What sets ProcDNA apart is its deep expertise in market access analytics, sales strategy, and campaign ROI, backed by a leadership team with over a century of combined experience, a track record with 25 clients across 40 disease indications, and a presence in five office locations. The overarching goal is to drive growth for biopharma clients by turning complex data into clear, strategic actions.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
South San Francisco, California
Founded
2019
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Simplify's Take
What believers are saying
- August 2026 Bangalore expansion and Gurugram upgrades show active hiring demand.
- June 2026 Business Circle named ProcDNA a top life-sciences AI consultancy.
- 2025 Bay Area fastest-growing rankings and Inc. 5000 placement validate strong growth momentum.
What critics are saying
- Self-funded ProcDNA lacks disclosed capital reserves against slower enterprise buying cycles.
- Veeva, Salesforce, and Xactly can disintermediate ProcDNA with partner-direct services.
- If life-sciences outsourcing softens, a 430-person services model faces margin pressure quickly.
What makes ProcDNA unique
- ProcDNA’s April 2026 Veeva Services Partner status deepens implementation credibility.
- Its life-sciences-only focus spans commercial analytics, medical affairs, and clinical data.
- Eight offices and 430 employees signal delivery scale across the US and India.
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Benefits
Hybrid Work Options