Manager – Site Merchandising

Job Title:

Manager, Site Merchandising

About Bombas:

Bombas is a comfort focused premium basics brand with a mission to help those in need. The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters. From there, they set out to solve that problem, donating a pair of socks for every pair they sell. How do you donate a lot of socks? You sell a lot. And how do you sell a lot? You make the most comfortable socks in the history of feet. Millions of pairs sold and donated later, Bombas has continued to innovate within its mission and product, introducing new socks, as well as underwear and t-shirts, the #2 and #3 most requested clothing items at homeless shelters, all while continuing to make a positive impact on the community where we all work and live.

Click here to see what it’s like to work inside the Bombas Hive!

The word Bombas is derived from the Latin word for bumblebees. Bees work together to make their hive a better place. At Bombas, we’re inspired by that. We know it’s the collective efforts of our team that keeps the Hive alive and strong - a team that is diverse and inclusive. Different perspectives strengthen our ability to make the most comfortable versions of the products people wear closest to their bodies every day and to serve the communities where we all work and live. We are committed to continuously building a Hive where all are welcomed, seen, and heard regardless of age, color, ethnicity, gender, gender identity, genetics, physical or mental ability, protected veteran, status, race, religion and sexual orientation. As a team, we will strive to create room for different experiences and empower all voices.

About the Job:

We are looking for a collaborative, data driven Site Merchandising Manager to continuously improve how customers shop footwear, t-shirts and underwear collections onsite - driving conversion, AOV, revenue and sell-through.  You will collaborate closely across merchandising/planning, brand/creative, marketing, and digital products to bring products to life,  and manage their life cycle on site. You will use data to improve the site experience for our customers and our internal understanding around product performance. 

What you’ll be responsible for:

• Master the product offering within your categories Inclusive of Product and Page Performance, Roadmap, Seasonal Trends and Customer Needs. 
• Continually improving customer conversion, revenue and sell-through of your categories while maintaining the integrity of our brand.
• Own the product build and launch plans for your categories; Collaborate with the creative, merchandising and planning teams to ensure products are launched on time, with high quality experience and merchandised according to seasonal business objectives. 
• Analyze sales information, site metrics and customer feedback in order to identify site optimization opportunities, inclusive of product ordering, navigation, site content and product presentation. 
• Collaborate closely with UX, Digital Product and Creative teams to translate insights into improved customer experiences via a combination of A/B testing, CMS Adjustments or net new functionality that help drive category growth.
• Provide regular performance reports to stakeholders and senior leadership on how your categories are performing onsite, what opportunities we have to improve and the impact of the work you’re doing.
• Work closely with marketing channel owners to ensure that site content and campaigns are aligned with broader marketing efforts.
• Proactively implement new tools and processes that help the team work more efficiently and lead to better business outcomes. 
• Partner with Retention, Acquisition, Media, and broader Marketing teams to ensure Site Merchandising can help support driving these channels

What we’ll love about you:

• Demonstrated ability to translate consumer insights, sales data, and competitive trends into actionable site merchandising strategies.
• Keen eye for product presentation, strong understanding of seasonality, and a passion for storytelling through the online storefront.
• Strong industry knowledge and on top of where eCommerce is headed. 
• Detail-oriented, highly organized, and able to manage multiple projects concurrently while meeting deadlines.
• A team player who is willing and happy to help
• Strong written and verbal communication skills
• Belief in our mission and understand the importance of giving-back
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable staying focused while working in any type of environment

What you’ll love about us:

• We are a team of smart, interesting, diverse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays and unlimited vacation, sick, and wellness days because we understand the value of health, relaxation, spending time with friends and family, and traveling the world.
• We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.

What you’ll bring:

• 4-5+ years of experience in e-commerce digital merchandising; preferably within the footwear or apparel categories.

Bombas is committed to delivering competitive and equitable pay for our employees.

Each component of the Bombas total rewards package, including benefits and pay, is aimed at contributing to an environment where team members have resources to  manage their lives and are enabled to focus on doing their best work.

The pay range for this position at the start of employment is expected to be between $90,000 and $95,000/year. However, the base pay offered may vary depending on multiple factors, including job-related knowledge, skills, experience, market factors, and business need.

The Bombas total rewards package offered for this position may also include other elements, such as annual bonus and equity target award opportunities as well as medical, financial, and well-being benefits. Additional details of these benefits will be provided if a candidate receives an offer of employment.

If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason.