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Carilion Clinic

Non-profit health system delivering comprehensive care

Quality Improvement Facilitator - Stroke Program

Medical, Clinical & VeterinaryPosted on Nov 12
Full-timeRoanoke, VA, USA$63.4k - $95.1kIn-person

About the Job

Requirements

  • A bachelor's degree in Nursing or a related field is required.
  • At least 5 years of clinical experience is required, or demonstrated experience leading quality improvement or patient safety initiatives in a complex healthcare environment may be considered.
  • Certification in healthcare quality, patient safety, or risk management is preferred (e.g., CPHQ, CPPS, or CPHRM); one certification must be obtained within 2 years of hire.
  • Strong analytical, communication, and interpersonal skills are required.
  • Ability to apply quality improvement methodologies and data analysis tools is required.
  • Strong project management and organizational skills are required.
  • Ability to work independently and collaboratively in a fast-paced environment is required.
  • Proficiency with Microsoft Office and data analysis tools is required.

Responsibilities

  • Lead and facilitate quality improvement and patient safety initiatives across clinical departments.
  • Collaborate with interdisciplinary teams to design, implement, and evaluate performance improvement strategies.
  • Monitor and analyze clinical data to identify trends, risks, and opportunities for improvement.
  • Develop and maintain quality and performance improvement reports and dashboards.
  • Support regulatory compliance activities, including accreditation, licensure, and audit readiness.
  • Facilitate root cause analyses, failure mode and effects analyses, and other improvement methodologies.
  • Serve as a subject matter expert and resource for quality improvement, patient safety, and risk management.
  • Provide education and training to staff on quality improvement principles, patient safety practices, and regulatory requirements.
  • Support performance improvement committees and interdisciplinary team meetings.
  • Partner with leadership to develop and implement action plans to improve patient outcomes and operational performance.
  • Conduct workflow observations and collaborate with frontline teams to improve processes and communication.
  • Assist with preparation and submission of regulatory and quality reports.
  • Maintain policies, procedures, and supporting documentation related to quality improvement initiatives.
  • Apply project management principles to organize, coordinate, and complete multiple initiatives.
  • Use data to translate findings into actionable recommendations.
  • Support a continuous improvement culture and promote patient safety across the organization.

Desired Qualifications

  • Certification in healthcare quality, patient safety, or risk management, such as CPHQ, CPPS, or CPHRM.

About the Company

Carilion Clinic

Non-profit health system delivering comprehensive care

Carilion Clinic is a non-profit health care system in Virginia that serves about one million people through a network of hospitals, outpatient specialty centers, and primary care practices. It delivers care via multi-specialty physician teams that collaborate to put the patient first, aiming to improve outcomes and quality of care while advancing medical education and research. Its approach centers on integrated care across a broad regional network, combined with ongoing teaching and clinical studies. This makes it different from many competitors by pairing patient-focused, outcome-driven care with a strong emphasis on education and research within a nonprofit framework. The company’s goal is to provide high-quality health care, improve patient outcomes, and advance medical knowledge through education and research.

Company size
5,001-10,000
Company stage
Grant
Total funding
$310K
Headquarters
Roanoke, VA
Founded
1976

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