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The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

Group Sales Manager

Account ManagementUpdated on Nov 13
Full-timeNew York, NY, USA$90k - $110k /yr

About the Job

Requirements

  • Three to five years of hotel group sales experience within the New York City market.
  • Strong meeting planner relationships for New York City group rooms and events.
  • A bachelor's degree or equivalent education.
  • Knowledge of the group sales process.
  • Excellent English verbal communication and online writing skills.
  • Creativity and an innovative mindset, with comfort presenting and pitching to meeting planners.
  • Ability to make independent decisions relating to solicitation methods and the management of sensitive and complex issues.
  • Ability to handle a fast-paced, high-energy, stressful environment and a flexible work schedule, including some late nights and weekends.
  • Knowledge of current computer applications, including Word, PowerPoint, and Excel.
  • Knowledge of the hotel business and hotel operations.

Responsibilities

  • Manage designated group accounts in vertical and geographic markets to meet and exceed personal room-night and revenue goals.
  • Maintain business relationships with accounts through client recognition, prospecting, and development of contacts.
  • Develop the assigned market while assisting in implementing strategies and projects to maximize account revenue.
  • Qualify group leads to determine the best business opportunities.
  • Negotiate room rates, meeting room rental, and food and beverage pricing within set guidelines.
  • Negotiate with clients to meet the needs of both parties and achieve maximum revenue potential.
  • Assist in establishing and completing assigned quarterly and yearly action plans.
  • Sell all areas and services of the hotel.
  • Prospect new business for the hotel and generate revenue from these efforts.
  • Target existing accounts and new business clients during need periods to meet revenue challenges.
  • Promptly follow up on all leads and maximize revenue potential.
  • Handle account development, including sales presentations, site inspections, entertainment, and sales trips.
  • Participate in pertinent trade shows, conventions, and related industry events.
  • Travel and plan out-of-town sales.
  • Identify key changes in the market and devise solutions to sell more effectively.
  • Improve marketplace awareness through active participation in professional, civic, and hospitality industry organizations.
  • Maintain thorough knowledge of the hotel's competitive set and how to sell effectively against competitors.
  • Refer leads to other Peninsula hotels globally.

About the Company

The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

The Hongkong and Shanghai Hotels, Limited (HSH) manages and owns a collection of luxury hospitality and real estate assets under its Peninsula brand, with ten hotels worldwide and two more under development, plus related commercial properties, clubs and tourism assets like The Peak Tram. Its hotels are operated and maintained by HSH across prime city locations in Asia, the US and Europe, supported by owned real estate and development projects. What sets HSH apart is its 1866 heritage and a tightly integrated portfolio of luxury hospitality, real estate and tourism assets in iconic locations. Its goal is to deliver premium guest experiences while growing a portfolio of landmark properties and attractions that attract high-end travelers and investors.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Central and Western District, Hong Kong
Founded
Not listed

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