Junior IT Support Specialist
Shapr3D
Junior IT Support Specialist
Shapr3D
3D design app with subscription model
At Shapr3D, we’re transforming how industries design and innovate. From automotive and aerospace to consumer tech and industrial design, our platform powers some of the boldest ideas across industries that shape 16% of global GDP.
Our multi-platform product has earned an Apple Design Award and is regularly featured in Apple Keynotes. With Series B backing and a rapidly growing user base, we’re scaling fast, and this is your chance to start your IT career in a place where your work is felt by every colleague, every day.
“At Shapr3D, our goal is to create a workplace experience that is just as seamless, thoughtful, and high-quality as the product we build for our users. The Workplace Team exists to make this happen and workplace tech is one of the most fundamental elements behind it. It has a real, day-to-day impact on how our colleagues collaborate, create, and do their best work.”- Adrienn Szőke, Head of Workplace
Be the first line of “it just works”
You’re the go-to person who gets our team unblocked, from day-one laptops to meeting rooms that just work.
Learn alongside a senior specialist
Build hands-on skills across devices, identity, networking, and security, with real support and room to grow.
Grow with a scaling company
As our fleet, office, and tooling get more sophisticated, so does the scope you can take on.
Be our team’s first point of contact: handle everyday requests for around 100 colleagues, from access and passwords to macOS, Windows, and hardware issues.
Make onboarding and offboarding seamless: set up and hand over laptops for new joiners; collect, wipe, and reset devices when people leave.
Keep the office running smoothly: look after meeting room AV, video conferencing, Wi-Fi, printers, and peripherals.
Keep things organised: maintain an accurate device inventory, clean tickets, and simple how-to guides.
Support bigger projects: help with device refreshes, new setups, and other improvements, and take on more complex work as you grow.
This role is a great fit if you’re the kind of person who:
Doesn’t let problems slide: when something’s flaky, you want to know why, not just restart it.
Is reliable and service-minded: patient and friendly with everyone, from new joiners to senior leaders, and you follow through on the details.
Is a bit of a geek: maybe you’ve done a year or two in helpdesk, an IT internship, built your own PC, run a home lab, or you’re simply the person friends and family call when their tech breaks. Experience with tools like Google Workspace, Okta, Slack, or Intune is a bonus, not a must; we’ll teach you the rest.
Is comfortable with macOS and Windows: basic OS and hardware troubleshooting, with Apple experience a strong plus.
Communicates clearly and calmly in English; Hungarian is a plus.
Is excited to be in the office every day: this is an on-site role in our Budapest office.
Endpoints: Mac-first fleet, with some Windows, plus high-performance machines for our engineering team
Core services: identity & access, device management, collaboration + video conferencing, password management, knowledge base + ticketing/work tracking
Workplace tech: meeting rooms, AV, peripherals, office networking (and all the “small” things that break productivity when they’re not reliable), 3D printers
Ownership & impact – Be part of a startup shaping the future of design and manufacturing, with equity options.
Learning & growth – Learn hands-on from and work alongside some of the industry’s best minds, and build a solid foundation for your IT career.
Comprehensive benefits – Private healthcare, life insurance, gym membership, and more.
Office-first culture – We believe in in-person collaboration to build something extraordinary.
We don’t just innovate – we redefine the status quo in 3D design. With a multi-platform product reshaping CAD, we’re on a mission to empower every creator, engineer, and designer around the globe.
By joining us, you’ll contribute to a top-tier product that’s not only award-winning but also deeply loved by its users – from solo inventors to Fortune 500 teams.
Shapr3D provides a 3D design and modeling app for macOS and Windows that lets users create, iterate, and prepare manufacturable designs with a drawing-on-paper feel. It uses a freemium model, offering a free tier with basic tools and paid subscriptions for advanced features. The software supports cross‑device work and is used by professionals and students in industrial design, engineering, prototyping, manufacturing, woodworking, and education, often with beta programs and community forums for feedback. Its goal is to help designers and teams design and prototype products more easily and bring manufacturable ideas to life, while growing a global user base through ongoing improvements grounded in user input.
Explore more opportunities at Shapr3D