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Cornell University

Research university in Ithaca, NY

Assistant Director Lab’s Strategic IT Programs

Program ManagementPosted on Nov 11
Full-timeIthaca, NY, USA$124.3k - $151.9k

About the Job

Requirements

  • A bachelor’s degree in computer science, information systems, business management, or a related field, with 5 or more years of relevant experience across information technology, program/project management, technology consulting, or related disciplines.
  • Demonstrated experience leading complex IT programs and managing multiple concurrent initiatives from planning through implementation, including scope, schedules, budgets, resources, dependencies, risks, and measurable outcomes.
  • Demonstrated experience leading digital product development or product management, including translating user and business needs into product roadmaps, prioritizing requirements, collaborating with design and engineering teams, and measuring adoption and outcomes.
  • Broad understanding of technology environments, including enterprise systems, application development, data integration, and infrastructure, with the ability to translate organizational objectives into technology requirements and delivery plans.
  • Experience establishing or managing technology governance, portfolio reviews, and prioritization processes to support decisions about investments, capacity, and competing demands.
  • Proven ability to lead cross-functional teams and coordinate delivery across organizational boundaries, securing commitments and maintaining accountability both with and without direct authority over staff and resources.
  • Demonstrated supervisory experience, including work planning, coaching, mentoring, performance management, and staff development in a technology environment.
  • Experience improving operational processes and leading organizational change, including stakeholder engagement, adoption planning, and the transition of new products, systems, or services into ongoing operations.
  • Proficiency with program/project management and collaboration tools and Microsoft Office applications, including the ability to develop delivery plans, analyze budgets and resource needs, and communicate portfolio performance.
  • Experience in, or demonstrated commitment to, supporting diversity, equity, access, inclusion, and wellbeing, including incorporating these principles into team leadership and organizational practices.
  • Demonstrated ability to apply Cornell’s Skills for Success in professional conduct and practice.
  • Must complete Cornell University Supervisory Development Training within one year of hire and comply with all university and job-related training requirements.

Responsibilities

  • Partner with the Senior Technology Officer, center leadership, and program owners to identify and prioritize IT initiatives supporting the Lab’s strategic programs and technology roadmap.
  • Translate program objectives into coordinated technology delivery plans, defining scope, responsibilities, milestones, budgets, dependencies, deliverables, and measurable outcomes.
  • Establish and manage technology governance and portfolio review processes, providing leadership with information and recommendations to prioritize investments, allocate capacity, and resolve competing demands.
  • Lead and coordinate project managers and cross-functional teams across centers, securing resource commitments and maintaining accountability for delivery through collaboration and influence, with or without direct supervisory authority.
  • Manage dependencies across initiatives and shared technology services, identifying opportunities to coordinate schedules, reuse capabilities, and reduce duplication.
  • Develop and manage program budgets with the appropriate budget owners; monitor spending, forecasts, and resource utilization; and recommend adjustments when priorities or delivery needs change.
  • Monitor progress against agreed plans, proactively address risks and issues, manage changes in scope, and escalate decisions or resource constraints that require leadership action.
  • Provide clear, consistent reporting on portfolio and program performance, including milestones, financial status, resource needs, risks, dependencies, and outcomes.
  • Establish practical program and project management standards, tools, and processes that strengthen transparency, delivery discipline, and continuous improvement across teams.
  • Apply product development and management practices with product owners and technical teams to define user needs, shape product roadmaps, prioritize features and enhancements, and guide delivery appropriately. Ensure product decisions reflect mission outcomes, user feedback, technical feasibility, and available resources.
  • Coordinate with technical leads to ensure delivery plans address architecture, integration, security, privacy, accessibility, operational readiness, and ongoing support requirements.
  • Lead change management and adoption planning with program owners, including stakeholder engagement, communications, training, and transition to operational ownership.
  • Track results following implementation to assess whether initiatives achieve intended benefits and use lessons learned to improve future planning and delivery.
  • Partner with procurement, program owners, and technical leads to define vendor and contractor requirements, scopes of work, deliverables, and acceptance criteria; monitor performance and resolve delivery issues.
  • Provide day-to-day supervision, coaching, professional development, and performance management for direct reports while supporting effective collaboration across broader program teams.

Desired Qualifications

  • An MBA or another advanced degree in technology, information systems, management, or a related field.
  • Seven or more years of progressively responsible experience leading technology programs, portfolios, or digital products.
  • Experience delivering data products, consumer-facing mobile applications, or research technology in complex, multidisciplinary environments.
  • Experience coordinating shared technology capabilities across decentralized teams, balancing program-specific needs with organization-wide priorities.
  • Experience applying AI tools and practices to improve product development, program delivery, or operational effectiveness.
  • Experience managing technology vendors and external delivery partners, including evaluating internal and external delivery options.
  • Project Management Professional (PMP) certification or a comparable program/project management credential.

About the Company

Cornell University

Research university in Ithaca, NY

Cornell University is a privately endowed research university and New York's federal land-grant institution, based in Ithaca, New York, with education, research, and public-engagement programs.

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