Senior People Operations Specialist

Responsibilities:

Lead the automation of the employee lifecycle, from pre-onboarding to offboarding, with a client-centric approach
In a context of HRIS and large AI implementation, choose what to automate and how based on internal needs, impact and effort, and own the automation roadmap
Map processes and remove manual tasks through workflows and integrations between HR, recruitment and IT tools
Administer and evolve people systems and HR data
Maintain the HRIS and connected tools, and drive their improvement and deployment
Ensure data quality and reliability
Ensure operational excellence of People Operations, with a continuous improvement mindset
Run processes (contracts and amendments, onboarding and offboarding, personnel administration, first-line support) until they are automated, then monitor compliance and keep improving what can be on the long run
When needed, support the People Operations Specialist on payroll
Handle complex operational cases as client-oriented projects
Analyse the need, involve the right people and drive each case to resolution, in coordination with the relevant stakeholders
Anticipate risks and escalate them appropriately
Lead People Operations projects and measure their impact
Drive transformation projects end to end (scoping, planning, change management)
Define and track adoption and quality KPIs (e.g. smooth first days, delays, manual hours saved)

Requirements:

A proactive, service-oriented People Operations professional who combines operational rigor, curiosity for problem solving, with a business mindset. Ideally, someone with experience in structuring an HR function in a startup, with a global vision of HR needs, and a capacity to be both operational and strategic, or someone who experienced both HR Ops and business partnering. Strategic and business thinking is key here, and more important than hard knowledge in HR tools, an appetite for structuring in a fast-changing environment too. 

• Education: Master's degree in HR, Law, Management or releated field
• Languages: Proficient in English, Fluent in French
• Experience: Minimum 5 years in People Operations/ HR Operations, including process automation or HR systems
• Business-centric mindset and leadership: ability to contextualise, understand needs, prioritise, challenge and influence managers, decisioners, and stakeholders
• Business partner posture to take on complex cases and projects, and facilitate them end to end (project management, change management)
• Workflow automation and practical use of AI applied to HR processes
• People systems at an international level: HRIS administration, configuration and integrations, payroll, EOR, benefits
• Strong knowledge of French labor law and HR compliance
• Data analysis and KPI tracking
• Discretion and confidentiality in handling sensitive employee data
 

Nice to have:

Knowledge tooling: Payfit, Lucca, EOR (Oyster, Gusto)
Knowledge of the Syntec collective agreement
Experience in a scale-up or deeptech environment
Experience in business partnering (in addition to Ops)

Recruitment process:

Screening Call with Sylamite, Talent Acquisition Specialist (30 min)
Hiring Manager Interview with Naomi (60 min)
Technical Interview/Presentation with the Team (120 min)
Leadership Team Interview (45 min)
Fit Interview (45 min)
Reference check