Société Générale de Surveillance

Testing, inspection, and certification services globally

Section Manager - Fire Assay

Operations & LogisticsConfirmed live in the last 24 hours

Full-timeOrkney, South AfricaNo salary listedIn-person

About the Job

Requirements

A minimum BSc in Chemistry or National Diploma in Analytical Chemistry is required.
A minimum of 10 years' experience in a commercial laboratory environment is required.
Experience in client liaison and customer relationship management is required.
Strong knowledge of SLIM is required.
Good knowledge of ISO 17025 requirements is required.
Advanced competency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, is required for word processing, spreadsheet and database tracking, and written client communications.
Proven coordination and management skills are required.
The role requires the ability to work under pressure and meet tight timelines.
The role requires the ability to prioritize activities and adjust flexibly to varied situations.
The role requires effective coordination with various departments and staff levels.

Responsibilities

Manage, plan, coordinate, and operate the Geochem Fire Assay department and sample preparation activities on a day-to-day basis.
Plan, review, and monitor capital, revenue, and expense budgets.
Maintain appropriate shift structures and rosters to meet workload, throughput targets, sectional capacity, and client commitments.
Maintain, monitor, and procure stock at levels appropriate to budget constraints and workload requirements.
Manage sample routing and formulate changes to improve workflow and maximize resource utilization in the departments.
Coordinate method development and method validation.
Ensure effective use of equipment and facilities, including breakdown response, maintenance, repairs, and servicing according to internal schedules.
Develop and effectively utilize and supervise departmental staff, including training, recruitment, and disciplinary matters.
Plan production schedules for jobs and projects according to laboratory capability and client requirements.
Implement and control production schedules, reviewing and adjusting them as needed.
Keep abreast of trends and developments in analytical science.
Attend client meetings and liaise with clients as required.
Assist with results evaluation and validation.
Ensure the Sample Preparation Supervisor reports bowl weights to the Quality Manager weekly.
Determine, manage, and drive initiatives to implement and monitor accreditation requirements under SGS and ISO 17025 requirements.
Be responsible for health and safety in the Geochem Fire Assay and sample preparation departments.
Ensure staff adhere to company policies and communicate policy changes to staff.
Comply with the company's QHSE policy and the quality and safety requirements of the SGS management system.
Use the LIMS system and comply with the Quality Management System, including ISO 17025 and SANAS requirements.
Perform other reasonable tasks assigned by the direct line manager.
Communicate directly with clients daily about status updates on new and existing projects; renegotiate timescales or schedules as necessary; respond to requests for information about services; and manage requests for quotations and follow up on acceptance.
Prepare and maintain production reports.
Monitor and review staff performance and organize interventions to improve production targets.

Desired Qualifications

A background in Mathematics is an added advantage.
Previous analytical and technical laboratory experience is an advantage.
Knowledge of statistical evaluation techniques is advantageous.

Job Description

- Responsible for the day to day management, planning, coordination and operation of the Geochem Fire Assay department and sample Preparation.
- Responsible for planning, reviewing and monitoring of capital, revenue and expense budgeting.
- Maintain appropriate shift structures and shift rosters in order to address workload and throughput as per sectional capacity targets and client commitments.
- Maintain, monitor, procure and manage appropriate stock levels within budgetary constraints and workload requirements.
- Responsible for sample routing, formulating changes, improving work flow and maximum utilization of resources in the departments.
- Coordinate Method Development and Method Validation.
- Responsible for effective and appropriate use of equipment and facilities including breakdowns, maintenance, repairs and servicing according to internal schedules.
- Responsible for development, effective utilization and supervision of human resources within the department, including training, recruitment and disciplinary issues.
- Plan a production schedule for the jobs/projects in according with lab capability and client requirements.
- Implement and control the production schedule
- Review and adjust the schedule where needed
- Keeping abreast of new trends and current development in Analytical Science.
- Attending client meetings, liaising with clients when required.
- Assisting with results evaluation and validation.
- Ensuring that bowl weights are reported on a weekly basis to the Quality Manager by Sample prep supervisor.
- Determine, manage and drive initiatives in order to implement and monitor accreditation requirements as per SGS and ISO17025 requirements.
- Responsible for Health and Safety within the Geochem Fire Assay and sample prep departments.
- Ensuring that company policies are adhered to by all staff and communicating any changes of these policies to the staff.
- Complying and conforming to the QHSE policy of the company.
- Must be fully acquainted with the LIMS system.
- Must comply and conform to the Quality Management System (ISO17025 and SANAS).
- Adhere to all quality and safety requirements of the SGS management system.
- Perform any other reasonable tasks as assigned by direct line manager.
- Direct communication with clients daily on:

- Status updates on new and existing projects
- Re-negotiating timescales or schedules as necessary
- Requests for information about services offered
- RFQ’s and follow up on acceptance

- Prepare and maintain production reports
- Monitor and review the performance of staff and organize necessary interventions for improvement on production targets

Qualifications

Education

Minimum BSC Chemistry or ND Analytical Chemistry
Mathematics background would be an added advantage.

Experience

Minimum 10 years’ experience in a commercial laboratory environment.
Experience in client liaison and customer relationship management
Strong knowledge of SLIM
Previous analytical and technical laboratory experience an advantage
Good knowledge of ISO17025 requirements

Competencies

Good co- ordination and proven management skills.
Advanced level of competency in MS Office Suite (Microsoft Word, Excel, PowerPoint, Outlook), to perform word processing, spreadsheet database tracking data and written client communications.
Statistical evaluation techniques advantageous
Ability to work well under pressure and tight timelines.
Ability to prioritize activities and be flexible to adjust to a variety of situations.
Ability to effectively coordinate with various departments and levels of staff.

Additional Information

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1878

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