Sun King

Off-grid solar home systems provider

Sun King Store Executive

Retail Store ManagementUpdated on Nov 13

Full-timeTchatchou, BeninNo salary listedIn-person

About the Job

Requirements

Have a Bachelor's degree or equivalent from a recognized institution in any related field.
Have 2 years of hands-on experience in a related role.
Have effective communication and people skills.
Knowledge of Sun King products is an added advantage.
Demonstrate high levels of integrity with a proactive and positive attitude.
Have good customer focus.
Be a team player with high levels of flexibility.
Have proven report-writing experience.
Have problem-solving skills.
Be computer literate with working proficiency in Microsoft Excel and Microsoft Word.

Responsibilities

Ensure that overall store performance targets are met in terms of quality and quantity.
Receive stock and track inventory from the warehouse.
Manage and issue stock according to FIFO standards.
Dispatch stock as required.
Maintain and update stock cards.
Keep and provide off-the-shelf sales details when needed.
Maintain an updated online Goods Received and Goods Issued log.
Perform daily cycle counts on stock.
Receive faulty stock from the field and consolidate it for disposal.
Conduct monthly stock takes.
Manage spare-parts inventory and reorders.
Prepare daily on-hand stock reports for stakeholder use.
Report daily stock issued for replacement or replenishment.
Manage repairs and spare parts.
Take custody of repair tools and tool kits.
Perform basic checks on faulty units before replacement.
Conduct basic repairs on in-warranty returns.
Keep the center tidy and maintain the shop-floor arrangement by SKU.
Keep the repair workbench neat.
Observe safety procedures to prevent hazards at the workbench.
Welcome walk-in customers and provide assistance as needed.
Receive faulty components, identify technical issues, and verify warranty eligibility through technical checks.
Assist Energy Officers and coordinate with the Call Center to resolve customer queries.

Desired Qualifications

Knowledge of Sun King products.

Job Location: Tchatchou, Benin Republic

About the role:
The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.

1. Inventory management
- Receive stock and keep track of inventory from warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep and provide off-the -shelf sales details when needed
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders

2. Reports
- Prepare daily on hand stock report for stakeholders use
- Report on daily issued out stock for replacement and or replenishment

3. Repairs
- Repairs and Spare Parts management
- Take custody of the repair tools and tool kits
- Perform basic check on the faulty units before replacement
- Conduct basic repair on the in warranty returns

4. Store management
- Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
- Ensure neatness on the repair work bench in line
- Observation of safety procedures to avert hazards at the work bench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Assist Energy Officers and coordinate with Call Center in resolving customer queries

Have a Bachelors’ Degree or its equivalent from a recognized. institution in any related field.
Have 2 years’ hands on experience in a related role.
Have effective communication and people skills.
Have knowledge of Sun King products (an added advantage).
Is able to demonstrate high levels of integrity with a proactive and positive attitude.
Have good customer focus.
Are a team player with high levels of flexibility.
Have proven report-writing experience.
Possess good problem-solving skills.
Are a computer literate with working proficiency in MS Excel and MS Word.

About the Company

Sun King

Off-grid solar home systems provider

Sun King designs, manufactures, distributes, and finances solar home energy products for off-grid communities in Africa and Asia. Its range includes solar lanterns and solar home systems with inverters and storage that can power lights, radios, phones, and household appliances, all financed through a pay-as-you-go model with small mobile money installments after a low upfront payment. The company differentiates itself with an end-to-end approach—handling product design, manufacturing, distribution, and financing—supported by a large field-agent network and strategic acquisitions like PayGo Energy to expand into clean cooking. Its goal is to increase energy access by helping households leapfrog kerosene and unreliable grids, aiming to reach millions of homes and businesses, including over 2 million in Ethiopia by 2030.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $864.9M
Headquarters: Chicago, IL
Founded: 2008

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