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Nestle

Global branded foods and beverages producer

Wissenschaftlicher Innendienst

Account ManagementConfirmed live in the last 24 hours
Part-timeFrankfurt, GermanyHybrid

About the Job

Requirements

  • A completed vocational qualification or university degree in healthcare, such as dietetics, nutritional sciences, medicine, or nursing.
  • Experience in scientific inside or field sales and familiarity with professional customer consultation are advantageous.
  • Enjoys telephone-based customer interaction and demonstrates sales ability, service orientation, and the ability to build lasting customer relationships.
  • Communicates clearly and appropriately with medical professionals, customers, and internal and external stakeholders.
  • Works confidently with common office applications, especially Excel.
  • PowerPoint and Copilot knowledge is advantageous.
  • Works independently and demonstrates teamwork, flexibility, organizational ability, self-motivation, and a proactive, results-oriented approach.

Responsibilities

  • Answer scientific and product-related inquiries from medical professionals through the consultation hotline and provide professional, solution-oriented support.
  • Build lasting customer relationships through professional, personal telephone support; understand customer needs, identify development opportunities, and acquire new network contacts.
  • Independently plan and manage outbound activities, conduct targeted surveys and information campaigns, and contribute to qualitative and quantitative company goals.
  • Organize product-specific knowledge, develop the knowledge database, and document customer interactions carefully to maintain high data quality in the CRM system.
  • Gather insights from daily conversations about target groups’ needs, expectations, and satisfaction to support sales and marketing activities and inform new campaigns.
  • Coordinate between customers, field sales, marketing, medical, and quality teams, including sample requests, promotional materials, returns, and complaints, while ensuring compliance with processes, quality requirements, and standard operating procedures.

Desired Qualifications

  • Experience in scientific inside or field sales and familiarity with professional customer consultation.
  • Knowledge of PowerPoint and Copilot.

About the Company

Nestle

Global branded foods and beverages producer

Nestlé manufactures and markets branded foods, beverages, pet care, and nutrition products in about 185 countries. Its products are produced at scale and distributed through retail, foodservice, and direct-to-consumer channels, backed by a global R&D network. Distinctive factors include its enormous global footprint, a diversified lineup from coffee to pet care to infant nutrition, and the combination of retail plus professional channels. Its goal is to provide reliable, high-quality nutrition to people worldwide while advancing nutrition science through its research and brands.

Company size
10,001+
Company stage
IPO
Headquarters
Vevey, Switzerland
Founded
1866

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