Intermediate

Job Description

No of positions : 8

Key Accountabilities, Duties & Responsibilities:

·        Perform fit/gap analysis and document potential software implementation challenges 
·        Plan and facilitate requirements-gathering sessions with Corrections Clients to elicit and develop requirements for software implementations and enhancements 
·        Author clear, concise and complete Requirements Specification and Conceptual Design documentation 
·        Collaborate with Project Managers, Developers, and Testers during all phases of the software development life-cycle 
·        Assist in the triage of Client-reported issues 
·        Participate in the planning and verification of software releases 
·        Create release documentation 
·        Develop application training material for both internal and external use 
·        Deliver application (Train-the-Trainer (T3) and End-User) training in a classroom/group setting at Client sites 
·        Maintain strong Client relationships and be a positive representative for the company 
·        Regularly travel to client sites for essential project activities 
·        Proactively identify and escalate project issues and risks 
·        Provide mentoring and training to internal staff members with regard to Client business processes and  product offerings 
·        Employ and adhere to the processes and procedures adopted by Syscon for all phases of project work 
·        Contribute to the improvement and growth of the organization with new ideas 
·        Participate in continual professional development 
·        Perform other duties as assigned 
·        -5 years of experience as a BA in the Corrections, Finance or Medical domain 
·        3-5 years of experience authoring use cases and functional requirements, and designing software solutions 
·        Previous experience working with external Clients and End-Users 
·        Previous experience with diverse software development methodologies (e.g. Waterfall, Agile, RUP) 
·        Previous experience implementing Commercial-off-the-Shelf (COTS) software solutions 
·        Previous application or business experience related to the Corrections industry is an asset 

Qualifications

Additional Information