Quality Supervisor
No salary listed
Mid
Bachelor's, Associate's
Grants Pass, OR, USA
In Person
Manufacturing Quality & TestQuality Engineering
About the job
Requirements
- Technical and managerial skills required to administer the production process.
- Strong analytical, problem-solving, delegation, and conflict-resolution skills.
- Leadership, interpersonal, and organizational skills.
- Strong written and verbal communication skills.
- Adaptability to change and the ability and desire to make a difference.
- Solid mathematics and measurement skills.
- Ability to read a drawing.
- Knowledge of computer numerical control equipment.
- Ability to address large groups of employees at all levels of the organization, including executives, in formal and informal settings.
- Ability to perform the listed sensory and physical requirements, including frequent speaking, hearing, near and far vision, touch, head and neck movement, torso and back movement, stooping, bending, twisting, finger dexterity, grasping, and wrist flexion, as well as occasional sitting, standing, walking, crouching, kneeling, lifting, pushing, pulling, reaching, and carrying.
- Ability to wear required personal protective equipment, including eye and ear protection, on the manufacturing floor.
Responsibilities
- Manage control plans and maintain quality system requirements.
- Schedule, develop, and manage Layered Process Audits.
- Maintain incoming supplier part inspection requirements and inspection lists.
- Manage ICC audit requirements and Grants Pass quality procedures.
- Use AS400 reporting, WRKQRY, QlikView, Qlik Sense, and Power BI for data analysis and reporting.
- Use Microsoft Copilot AI, Word, Excel, and PowerPoint to improve reporting and communication.
- Manage and maintain the Grants Pass SharePoint site.
- Administer Microsoft Approvals workflows and processes.
- Field and manage customer concerns, CTQ alerts, and corrective and preventive action activities.
- Analyze customer trends using OBKA, DMRs, and other quality metrics to drive corrective actions.
- Collaborate with Sales and Plant teams to resolve quality issues and improve customer satisfaction.
- Supervise and develop a quality team of three employees.
- Participate in and facilitate quality-related Kaizen events and continuous improvement initiatives.
- Manage calibration programs and measurement system requirements.
- Lead capability studies, Statistical Process Control, A3 problem-solving, and Gage R&R evaluations.
- Drive process improvements through data analysis, root-cause investigation, and corrective-action implementation.
- Interpret, apply, and enforce company policies, programs, rules, regulations, labor contracts, and safety rules.
- Achieve departmental, plant, and corporate goals for safety, quality, and productivity.
- Promote clean and safe work areas by checking for hazardous conditions throughout the plant.
- Develop, direct, and manage manufacturing personnel and train them to properly use equipment and tools.
- Direct manufacturing personnel to maintain product quality and meet customer requirements.
- Administer company policies and practices regarding attendance and performance.
- Communicate regularly with employees.
- Participate in training and safety programs to improve the effectiveness of the involved work areas.
Desired Qualifications
- Three to six years of supervisory experience, preferably in manufacturing.
- A Bachelor of Science or Associate of Science degree in a technical or business-related field.
- Mechanical aptitude.
- Experience in finishing or assembly of wood components.
- Knowledge of the cabinet industry.
About the company
MasterBrand is a leading manufacturer of residential cabinets in North America, producing a wide range of cabinetry for kitchens, bathrooms, and other parts of the home. Its cabinets are designed and built to be installed in homes to organize spaces, store items, and support daily living in a durable, aesthetically pleasing way. The company differentiates itself through The MasterBrand Way, a business system that empowers employees to improve, collaborate, and drive the business forward while maintaining a strong safety and well-being culture. Its broad product portfolio and emphasis on a people-centric culture help it stand out from competitors. MasterBrand’s goal is to create great experiences for customers and communities by delivering high-quality cabinetry and fostering a best-place-to-work environment where associates can thrive and contribute to meaningful memories in the homes they help build.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Beachwood, Ohio
Founded
1954
Get referred to MasterBrand
See people who can refer or advise you
Simplify's Take
What believers are saying
- Q2 2026 sales hit $815.2 million, and management guides $2.05-$2.11 billion second-half sales.
- Management targets over $100 million annual run-rate synergies by May 2029.
- Kinston keeps 180 jobs after November 27, 2026, preserving frameless capacity and Ultracraft production.
What critics are saying
- September 28, 2026 Kinston WARN cuts 391 jobs, showing integration destroys local execution.
- Q2 2026 swung to a $57.6 million loss; synergy promises have not restored margins.
- If housing demand stays weak through 2027, MasterBrand's merger gains cannot prevent a value-destructive collapse.
What makes MasterBrand unique
- May 28, 2026 merger created North America's broadest cabinet portfolio across stock, semi-custom, premium.
- MasterBrand's U.S.-heavy manufacturing footprint shields builders from tariff shocks better than importers.
- Over 7,700 dealers and builders give MasterBrand unmatched distribution reach across channels.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Remote Work Options