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Prosidian Consulting

Management and operations consulting firm

Training & Adoption Specialist - Learning Management System (LMS) & Training Support, SAP NS2 SuccessFactors Learning Management System (LMS) Administration Support

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeAlexandria, VA, USA

About the Job

Requirements

  • A Bachelor's degree in Human Resources or Education is required.
  • At least 5 years of training or change-management experience is required.
  • Provide Tier II technical support for SAP NS2 SuccessFactors Learning Management System administration; the posting specifies a SAP Certified Silver or higher partner.
  • Proficiency in project management methodologies and tools is required.
  • Advanced proficiency with Excel, Access, Outlook, PowerPoint, and Word is ideal; proficiency with Adobe Acrobat, data analytics tools, and Visio is also sought, along with the ability to learn other tools quickly.
  • Must be a United States citizen.
  • Must meet role requirements to establish, manage, pursue, and achieve annual goals and objectives documented against the firm's eight global competencies.
  • Understanding and proficiency with business tools and technology, including Microsoft Office, is required.
  • Must be willing to support business development and other efforts on behalf of ProSidian.

Responsibilities

  • Provide Tier II technical support as an on-site administrator and subject matter expert for the SAP cloud-based learning management application.
  • Perform help desk statistics and issue tracking, and other normally assigned duties.
  • Support course creation, course administration, tracking, compliance reporting, system administration, and e-learning solutions.
  • Deliver solutions to improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making through role-based advanced analytics and business intelligence; support regulatory compliance and federal human capital management policies; facilitate integration of IT systems and workforce planning tools; and optimize service delivery through performance-based outcomes and service-level agreements.
  • Enable learning management system adoption, train users, and sustain usage.
  • Lead user training, change management, adoption strategies, and learning management system utilization tracking.
  • Provide specialized functional support for learning management system administration, and execute analysis, documentation, controls, or adoption activities to improve delivery quality, compliance, and mission outcomes.
  • Prepare training plans.
  • Establish, manage, pursue, and achieve annual goals and objectives documented against the firm's eight global competencies.
  • Support business development and other efforts on behalf of ProSidian.

Desired Qualifications

  • Government and public services sector experience, including functional or technical expertise, is desired.
  • Training delivery and adoption strategy experience are desired.
  • The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytics tools, and Visio.
  • Exceptional leadership and interpersonal skills for effective team management are sought.
  • Strong oral and written communication skills are sought.
  • Excellent analytical, organizational, and time-management abilities are sought.
  • Adaptability to changing project requirements and priorities, ability to multitask, and attention to detail are sought.

About the Company

Prosidian Consulting

Management and operations consulting firm

ProSidian Consulting is a management and operations consulting firm that helps private companies, Fortune 1000 enterprises, and government agencies solve problems and improve operations through tailored, industry-aligned services. It offers six enterprise practice areas: Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Human Capital, delivered by multidisciplinary teams across CONUS/OCONUS. The firm follows a structured approach to strategic solutions focused on growth, margin, and efficiency, aligning assets, processes, policies, and people to deliver value. With former Big 4 leadership and a nationwide/overseas footprint, its goal is to translate strategy into execution that boosts clients' return on invested capital and value delivered to customers.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2008

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