Technical Support Engineer - Flexible Pipe
About the job
- A bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) is required.
- At least five years of experience in coiled tubing within Pressure Pumping or related areas is required.
- At least five years of coiled tubing operations experience, including at least three years in well-intervention design, planning, or technical-support functions, is required.
- Experience resolving complex technical problems and addressing customer needs after service execution is required.
- Ability to manage multiple priorities and projects simultaneously in a dynamic environment is required.
- Ability to develop, guide, and mentor colleagues is required.
- Intermediate English proficiency, including the ability to communicate technically and prepare reports, is required.
- Availability to provide support outside regular working hours when operations require it is required.
- Strong analytical and problem-solving capabilities and verbal and written communication skills are required.
- Ensure compliance with the Manage the Job Cycle (MtJC) process in all assigned operations.
- Serve as the subject matter expert in coiled tubing technologies, systems, and methodologies.
- Provide technical support through remote assistance, phone calls, reviews of operational programs, reports, and technical documentation.
- Provide 24/7 technical support during critical operations or incidents requiring immediate intervention.
- Manage technical troubleshooting after service execution from start to finish, ensuring timely response and customer satisfaction.
- Work with business leaders and key stakeholders to define technical requirements, review operational needs, and communicate analysis results and lessons learned from operations.
- Coordinate multiple projects simultaneously and support and supervise technical teams to meet scope, quality, and schedule requirements.
- Support multiple customers in the region while meeting contractual requirements and service expectations.
- Document and share best practices, case studies, lessons learned, and technical knowledge within the organization.
- Investigate operational failures requiring Engineering or Technology team involvement and ensure appropriate corrective actions are implemented.
- Issue technical alerts when unfamiliar situations may affect service quality or well integrity.
- Provide training, mentoring, and technical guidance to operations personnel and other technical resources.
- Communicate operational findings, technical issues, and lessons learned to Engineering and Technology teams.
- Support operational-improvement projects, new-technology implementation, and procedure updates.
- Ensure compliance with Service Delivery and HSE standards, operational integrity, and product-line requirements.
- Extensive knowledge of coiled tubing technologies and Service Delivery requirements.
- Significant operational experience in coiled tubing or related services within Pressure Pumping.
- Comprehensive knowledge of drilling, well completion, well intervention, and completion processes.
- Experience using digital tools, data-analysis platforms, and technical reporting systems.
- Ability to work independently and make informed decisions in complex operational environments.
- Strong customer-management skills and ability to collaborate with multiple stakeholder groups.
About the company
Baker Hughes makes equipment and runs field services for oil and gas producers, LNG plant operators, pipeline companies and industrial power users. Its products cover the whole gas chain, from drill bits and well completions to the compressors and turbines that chill natural gas into liquid for export. Its oilfield arm drills, completes and maintains wells, while its industrial arm designs, builds and services turbomachinery, valves and monitoring software. It earns money from equipment sales, project work and long-term service agreements that keep installed machines running. The current company formed in 2017 when Baker Hughes combined with GE's oil and gas business, and it is based in Houston.
Company Size
10,001+
Company Stage
IPO
Headquarters
Houston, Texas
Founded
1972
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Simplify's Take
What believers are saying
- Equipment orders are booming: its industrial unit's bookings doubled to a record $7.1 billion from April to June 2026.
- Data center power is a growth market: in July 2026, Dynamis disclosed an order for 76 of its gas turbines.
- Flexible work is official policy: its 2025 annual report lists hybrid schedules, compressed workweeks and remote options.
What critics are saying
- Oilfield work is slipping: that unit's revenue fell 5% and earnings 11% year over year from April to June 2026.
- Some staff are changing owners: in April 2026 it agreed to sell its Waygate inspection unit to Swedish firm Hexagon.
- Cuts are reaching Houston: 147 jobs at its Emmott Road plant are being eliminated from July 2026 into spring 2027.
What makes Baker Hughes unique
- Half its sales are machines, not well services: turbines and compressors brought 49% of second-quarter 2026 revenue.
- Careers here go global: over 45,000 of its roughly 56,000 employees work outside the US, in 85-plus countries.
- Its reach runs past oil: buying equipment maker Chart in July 2026 added cooling gear for LNG and data centers.
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Benefits
Flexible Work Hours
Comprehensive private medical care options
Life Insurance
Disability Insurance
Education Assistance
Generous Parental Leave
Mental Health Resources
Dependent Care
401(k) Company Match
Additional elected or voluntary benefits
Growth & Insights and Company News
6 month growth
0%1 year growth
0%2 year growth
0%Represents a major milestone in Baker Hughes’ ongoing portfolio management strategy to become a higher-value, leading industrialized energy solutions company
Baker Hughes has secured a multi-year contract with Kuwait Oil Company to accelerate technology innovation in Kuwait's upstream energy sector. The agreement positions Baker Hughes as a key technology partner in KOC's Ahmadi Innovation Valley, an in-country research and innovation hub. The collaboration will focus on developing scalable solutions to optimise production and flow assurance, utilising Baker Hughes' digital and AI automation technologies. These solutions aim to increase recovery from existing wells, lower operating costs, reduce water production and minimise power consumption. Baker Hughes will establish a dedicated research and technology development centre at Ahmadi Innovation Valley to support continuous evaluation of new solutions and build local expertise. The company has operated in Kuwait for over four decades.
Baker Hughes exceeded Wall Street expectations in its second quarter despite a modest revenue decline. The company reported revenue of $6.74 billion, beating analyst estimates of $6.50 billion, though down 2.4% year-on-year. Adjusted earnings per share reached $0.64, significantly surpassing the $0.49 forecast. CEO Lorenzo Simonelli highlighted strong order momentum in the Industrial & Energy Technology segment and successful navigation of Middle East headwinds. The company's diversified portfolio helped it outperform amid global energy market volatility. During the earnings call, analysts focused on power systems capacity expansion, with management noting expected payback periods below two years. Questions also addressed commercial synergies from the Chart acquisition, particularly opportunities in data centres and gas infrastructure. Management expressed confidence in margin expansion through pricing strength and disciplined execution.
Baker Hughes reported second-quarter revenue of $6.74 billion, beating analyst estimates of $6.50 billion despite a 2.4% year-on-year decline. Adjusted earnings per share came in at $0.64, surpassing consensus estimates of $0.49 by 31.5%. The energy technology company attributed its performance to strong order momentum in its Industrial & Energy Technology segment and successful navigation of Middle East headwinds. The company recently completed its acquisition of Chart Industries, which management says will enhance capabilities in thermal management, gas handling, and carbon capture. Chief executive Lorenzo Simonelli highlighted plans to triple power systems revenue capacity by decade's end, driven by data centre and AI-related electricity demand. The company maintained stable operating margins of 12.7% and reported record order levels in its IET segment.
Baker Hughes reported strong second-quarter results, with adjusted EBITDA of $1.23 billion exceeding guidance. The company generated $1.1 billion in free cash flow and earnings per share of $0.64. Industrial & Energy Technology (IET) orders reached a record $7.1 billion, double the prior year figure. The book-to-bill ratio stood at 2.2 times, pushing remaining performance obligations up 19% to $37.1 billion. Power Systems secured $2.6 billion in orders, including 2.7 gigawatts of generation capacity, whilst LNG equipment orders totalled $1.8 billion. Baker Hughes provided full-year guidance of $27.35 billion in revenue and $4.85 billion in adjusted EBITDA. The company is expanding gas turbine and generator capacity to support nearly $5 billion in annual Power Systems revenue by 2029. Net debt to adjusted EBITDA declined to 0.1 times.