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Corning

Specialty glass, ceramics, and tech components

Supplier Quality Supervisor

Quality EngineeringUpdated on Nov 14
Full-timeFairport, NY, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Engineering, Sciences, Management, or a related field is required.
  • At least 5 years of progressive quality experience is required, including incoming quality, supplier quality, manufacturing quality, or related disciplines, with demonstrated responsibility for leading people, resolving complex supplier issues, and driving measurable quality improvement.
  • At least 2 years of direct people-management experience is required, including performance management, coaching, workload prioritization, and development of technical professionals.
  • Strong working knowledge of incoming inspection and non-conforming material processes is required.
  • Strong working knowledge of supplier corrective actions and supplier performance management is required.
  • Strong working knowledge of structured problem-solving tools such as 5 Why, 8D, and DMAIC is required.
  • Strong working knowledge of Quality Management Systems and applicable standards such as ISO 9001, AS9100, or IATF 16949 is required.
  • Ability to partner effectively across Quality, Supply Chain, Engineering, and Operations to drive issue resolution and accountability is required.
  • Strong communication skills and the ability to work effectively with shop floor teams, functional leaders, and external suppliers are required.
  • Ability to work in a hands-on plant environment with regular presence on the shop floor and in receiving and inspection areas is required.
  • Experience using data and metrics to drive decisions and performance improvement is required.

Responsibilities

  • Directly supervise, develop, and hold accountable the incoming quality assurance inspection and Supplier Quality team, including inspectors, technicians, and quality engineers; provide daily direction, establish priorities, manage performance, develop technical and leadership capability, and align team resources with plant priorities and business needs.
  • Build a high-performing team culture focused on responsiveness, ownership, discipline, and partnership with internal customers and external suppliers.
  • Establish clear roles, standard work, and escalation paths for incoming inspection, non-conformance management, and supplier corrective action follow-up.
  • Own plant incoming inspection processes to ensure purchased materials, components, and outsourced services are evaluated against requirements and appropriately released to support production needs.
  • Ensure timely inspection, disposition, and containment of non-conforming incoming material to minimize production disruption while protecting product quality.
  • Prioritize incoming inspection activities based on production demand, supplier risk, and defect history.
  • Ensure effective acceptance quality limit-based inspections and templates of supplied parts.
  • Own supplier quality analysis for the Fairport site, including issue identification, documentation, notification, corrective action follow-up, and escalation as needed.
  • Partner with Procurement and Supply Chain to hold suppliers accountable through supplier scorecards, performance reviews, corrective action requests, audits, and recovery planning where applicable.
  • Drive supplier root cause and corrective action discipline using structured problem-solving methods to reduce repeat issues and improve incoming quality performance.
  • Support supplier qualification, evaluation, and ongoing monitoring to ensure supplier capability, compliance, and alignment with quality expectations.
  • Ensure purchased material non-conformances are accurately documented and routed through appropriate systems and processes for timely disposition and closure.
  • Lead supplier-related corrective action activity, ensuring containment, root cause analysis, corrective actions, and verification of effectiveness are completed with urgency and rigor.
  • Partner with Engineering and Operations to determine risk, material usability, and disposition paths for discrepant incoming material.
  • Track recurring defects and systemic supplier issues, driving sustainable corrective actions rather than repeated containment.
  • Partner with Manufacturing, Engineering, Supply Chain, Planning, and Procurement to resolve supplier and incoming quality issues quickly and effectively.
  • Serve as the plant point of contact for supplier quality concerns impacting operations, ensuring communication is timely, fact-based, and action-oriented.
  • Support broader plant quality initiatives by providing input on defect trends, supplier performance risks, and opportunities to improve incoming material quality and inspection effectiveness.
  • Ensure incoming inspection and supplier quality processes align with plant Quality Management System requirements and applicable standards.
  • Maintain procedures, work instructions, inspection criteria, and documentation needed to support compliant and effective incoming quality execution.
  • Support internal, customer, and third-party audits related to incoming inspection, supplier quality, and purchased material controls, and ensure findings are addressed with effective corrective actions.
  • Own metrics for incoming quality and supplier performance, including defect rates, supplier parts per million, inspection turnaround, supplier corrective action request responsiveness, cost of poor quality, and repeat issue trends.
  • Develop and maintain meaningful scorecards and performance visibility that drive action with internal stakeholders and suppliers.
  • Use data to identify high-risk suppliers, recurring failure modes, and process bottlenecks, and lead improvement actions to reduce incoming defects and improve supplier performance.
  • Leverage SAP, ETQ, Power BI, and other digital tools to improve issue tracking, reporting, workflow efficiency, and decision-making.

Desired Qualifications

  • Lean or Six Sigma Green Belt or Black Belt.
  • ASQ certification such as CQE, CMQ/OE, CQA, or a related certification.
  • Experience with statistical and quality tools such as Minitab or JMP.
  • Experience in precision optics, coatings, or advanced manufacturing.
  • Experience with SAP, ETQ, Power BI, or similar business systems.

About the Company

Corning

Specialty glass, ceramics, and tech components

Corning develops and manufactures specialty glass, ceramics, and related components for a range of industries. Its engineered glass and ceramic materials are produced and integrated into devices and systems such as smartphone screens, high‑performance displays, optical networks, automotive emissions controls, and life‑science equipment. The company differentiates itself with a broad portfolio across multiple markets, material science expertise, reliable supply, and end‑to‑end components and systems. Its goal is to help customers achieve performance and reliability by providing durable, high‑quality materials and connected solutions that scale with growing demand.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Corning, NY
Founded
1851

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