Senior Credit Representative
About the job
- Previous experience in credit management or collections.
- Strong analytical skills and attention to detail for credit assessments and accounts receivable accounts.
- Experience with credit evaluation processes, aging analysis, and credit release queues.
- Experience evaluating creditworthiness and understanding risk factors associated with extending credit.
- Experience developing and implementing collections strategies to minimize bad debt.
- Experience reconciling accounts and resolving discrepancies.
- Familiarity with managing customer relationships and providing service in challenging situations.
- Ability to identify issues and develop effective solutions for account disputes or delays.
- Organizational skills to manage multiple accounts, tasks, and deadlines.
- Strong verbal and written communication skills for interaction with customers and team members.
- Ability to adapt to changing regulations and credit and collection policies as business needs evolve.
- Proficiency with Microsoft Office and financial analysis tools.
- Maintain effective control of assigned accounts in accordance with the Credit Policy.
- Monitor cash receivables, establish credit relationships with creditworthy companies, and collect balances within established credit terms.
- Communicate with inside and outside sales representatives regarding credit decisions, delinquencies, deliveries, credit holds, and related information.
- Initiate calls to customers with past-due accounts.
- Manage aging reports and resolve open receivables with assigned credit representatives.
- Work with credit representatives to address account-related issues and provide guidance.
- Answer incoming customer calls to resolve billing and invoicing discrepancies.
- Conduct regular account reviews with the Credit Manager or Supervisor to ensure compliance and accuracy.
- Manage and prioritize accounts within the credit queue to facilitate timely shipping releases.
- Generate email correspondence and make credit decisions on problematic accounts.
- Analyze credit histories and submit requests for credit line increases or updates, particularly for accounts not reviewed in over a year.
- Prepare and present reports related to account status, collections, and credit history updates.
- Mentor and lead other credit representatives, fostering a collaborative work environment.
- A Bachelor's degree in Business or a related field is preferred.
- Previous experience in credit management or collections, preferably in a senior role.
About the company
Eastern Metal Supply is a distributor of aluminum products, specializing in extrusions and sheet materials, with a focus on service and just-in-time delivery. The company stocks and ships aluminum products from multiple regional warehouses to meet customers’ needs in construction, marine, and outdoor applications. It strengthens its lineup by acquiring niche metal businesses (for example, marine products, hurricane shutters, and patio enclosures) to broaden offerings, a growth strategy supported by investment from Wynnchurch Capital starting in 2007. EMS now operates nearly two million square feet of warehouse and manufacturing space across its locations and aims to be a dependable regional metal distributor that grows through acquisitions while maintaining steady, reliable delivery to customers.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Lake Worth Beach, Florida
Founded
1982
Get referred to Eastern Metal Supply
See people who can refer or advise you
Simplify's Take
What believers are saying
- September 30, 2026 AMD Supply adds fencing and hurricane protection customers immediately.
- Revelio counted 1,527 employees in March 2026, and 109 active jobs show expansion.
- Newsweek named EMS a 2026 midsize workplace, supporting hiring and retention.
What critics are saying
- TCW-backed debt matures January 6, 2031, forcing refinancing before Wynnchurch’s exit window.
- AMD and Eagle integrations strain management while competitors target contractors with faster service and pricing.
- If Florida demand weakens, EMS’s hurricane and patio exposure concentrates revenue in one region.
What makes Eastern Metal Supply unique
- EMS combines 20+ facilities with 18,000+ SKUs and 98%+ on-time delivery.
- Wynnchurch backed eight acquisitions through September 30, 2026, expanding EMS’s niche categories.
- EMS owns fabrication, distribution, and technical service capabilities across aluminum, fencing, and hurricane protection.
Help us improve and share your feedback! Did you find this helpful?