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Mettler Toledo

Supplies precision instruments and related services

Inside Sales Representative - Service Sales

Account ManagementUpdated on Nov 11
Full-timeLutz, FL, USANo salary listedIn-person

About the Job

Requirements

  • Bachelor’s degree preferred, with 2–3 years of combined customer service, sales, or marketing experience.
  • Strong organizational skills and a customer-focused, detail-oriented approach.
  • Excellent verbal and written communication, math, and analytical skills.
  • Knowledge of pricing strategies for field service labor, materials, and travel costs.
  • Ability to assess service contract risk, analyze websites for leads, and make sound business judgments.
  • Ability to manage multiple priorities, deadlines, and changing project demands.
  • Ability to communicate clearly with customers, management, and internal teams.
  • Proficiency with Microsoft Office, Outlook, and internet-based tools.
  • Outbound call center experience and telesales training are required.
  • Motivation to excel in a fast-paced sales environment and connect with a variety of personality types.

Responsibilities

  • Grow assigned accounts of existing customers through consistent, proactive phone outreach and virtual meetings.
  • Lead virtual service presentations that showcase product features, benefits, and value.
  • Use active listening and discovery conversations to understand customer priorities and identify sales opportunities.
  • Communicate persuasively with customers and tailor solutions to their needs.
  • Develop quotes and proposals, close deals, and meet or exceed sales targets.
  • Assess customer needs, address objections, apply product knowledge, and guide prospects from initial interest to a signed deal.
  • Serve as a trusted point of contact, support customer satisfaction, and identify opportunities for additional sales.
  • Provide practical solutions during customer interactions.
  • Manage a high-volume call pipeline while keeping sales activity, customer interaction, and team progress records accurate and current in the customer relationship management system.
  • Use customer relationship management systems and sales tools to manage customer information, track activity, and support the sales pipeline.
  • Collaborate and adapt in a dynamic, fast-paced sales environment.

Desired Qualifications

  • Experience with SAP or another enterprise resource planning system and SalesLogix.
  • Field service experience and product inspection knowledge.

About the Company

Mettler Toledo

Supplies precision instruments and related services

METTLER TOLEDO provides precision instruments and related services for laboratory research, industrial manufacturing, and product inspection, including food retail weighing. The product range covers analytical balances, pipettes, titration and thermal analysis systems, process analytics sensors, industrial scales and terminals, and in-line metal detection, X-ray inspection, and checkweighing equipment. These tools are used in life sciences, food and chemicals for R&D, quality control, and production-line compliance. The company also runs a global aftermarket and calibration/service network. Compared with others, METTLER TOLEDO combines a broad, integrated lineup of lab and process instruments with a worldwide service footprint, enabling end-to-end measurement, weighing, and inspection solutions. Its goal is to help customers achieve accurate measurement, reliable product quality, and regulatory compliance across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Greifensee, Switzerland
Founded
1945

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