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Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Client Manager - Retail Banking

Retail & Commercial BankingPosted on Nov 9
Full-timeFonseca, La Guajira, ColombiaNo salary listedIn-person

About the Job

Requirements

  • A professional degree or current enrollment in the ninth semester in Administration, Banking and Finance, Economics, or a related career in the financial sector.
  • Two years of experience in commercial roles oriented toward customer service.
  • Knowledge of the Nacar Operational Guide.
  • Knowledge and ability to use the Sigdoc application.
  • Accounting and financial knowledge.
  • Knowledge of Grannet information, including commercial management, profitability sheets, provision reports, and document management.
  • Commercial skills.
  • Effective communication.
  • Continuous learning.
  • Execution focus.
  • Data-based decision-making.

Responsibilities

  • Perform basic financing and user-acquisition operations.
  • Offer banking products, including credit cards, savings accounts, and checking accounts.
  • Advise and comprehensively serve customers on commercial and operational matters efficiently, courteously, and diligently to ensure a positive customer experience.
  • Support the Manager with control, operational, and administrative activities to help meet objectives.

About the Company

Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Banco Bilbao Vizcaya Argentaria, commonly known as BBVA, is a multinational financial services group offering retail, commercial and corporate banking. It provides accounts, payments, lending, mortgages, investment products and financial guidance for individuals and businesses, alongside services for institutional clients. BBVA combines physical banking networks with digital channels and operates across multiple international markets. Its business spans everyday financial needs, business financing, wealth management and transaction services within the regulated banking industry. Its workforce combines specialist delivery, customer support and business operations.

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