Senior Manager, Communications - People & Culture

Key responsibilities

1. People strategy and program communications

• Work strategically with the Chief People Officer, People Team leaders and Business Units to develop and implement communications strategies for culture, values, benefits, compliance, training and development, and recognition.
• Plan and deliver communications for annual people initiatives and key moments, such as open enrollment, performance and talent cycles, engagement surveys and policy or program changes.
• Translate complex benefits, policy and compliance information into plain, accurate and consistent language for store and non-store audiences, working with Legal and HR as needed.
• Provide communications counsel and toolkits to Business Unit People teams so local messaging stays consistent with the global narrative.
• Support change communications for organizational announcements and people-related initiatives, in line with direction from Head of Communications and People Leadership Team.
• Work with Legal and People Team leaders to make sure messaging reflects company policy and local requirements across markets.

2. Culture, values and recognition

• Develop and maintain a culture communications plan that connects our values and strategy to everyday employee stories.
• Identify, develop and elevate stories of recognition, front-line achievement and leadership for publication across owned channels.
• Support recognition programs, cultural moments and internal awareness campaigns.
• Contribute people and culture content for Global Town Halls, leadership meetings and executive communications.

3. Awards and Recognition

• Manage ACT's annual participation in various workplace awards (.e.g, Gallup Exceptional Workplace Award) including timeline, submission, data collection, stakeholder coordination and post-award communication.
• Manage nominations and submissions for relevant leadership awards annual leadership awards (e.g., Top Women in Convenience, Future Leaders in Convenience, among others), and maintain an annual awards calendar.
• Gather and maintain approved data, quotes and proof points to support submissions.
• Work with regional communications and media relations leads to amplify award wins and employer-brand stories on external and internal channels

4. Business Resource Groups Partner with the Business Resource Groups and People Team leaders to develop communications that promote a workplace culture that is safe, welcoming and connected .

• Develop an annual editorial plan for BRG activities, observances, member stories, town halls and webinars aligned with the company-wide communications calendar.
• Support BRG leaders with messaging guidance, event promotion and ways to measure reach and engagement.

5. Enterprise Communication and Regional Coordination

• Lead the production and execution of quarterly global employee town halls in collaboration with Enterprise Content and Platform manager.

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Circle K is an Equal Opportunity Employer.
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