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Activate Interactive Pte

Technology consultancy delivering end-to-end digital solutions

Low Code Engineer

Enterprise ApplicationsPosted on Nov 10
Full-timeSingapore

About the Job

Requirements

  • Diploma or degree in Information Technology, Computer Science, or a related discipline.
  • Familiarity with Incident, Problem, and Change Management processes.
  • Strong analytical and troubleshooting skills.
  • Ability to provide Level 2 support for low-code applications, investigate, track, resolve, and escalate incidents, and monitor application availability and health.
  • Ability to manage user access, permissions, and authentication troubleshooting, and support configuration, integration, and minor updates.
  • Ability to fulfil service requests, coordinate testing and deployment, and maintain support documentation, knowledge articles, and operational reports.

Responsibilities

  • Provide day-to-day operational support for low-code applications, resolving incidents, fulfilling service requests, and maintaining smooth operation of business applications.
  • Provide Level 1 and Level 2 support for low-code applications.
  • Investigate, track, and resolve incidents and user-reported issues.
  • Monitor application availability and operational health.
  • Escalate unresolved issues to relevant support teams.
  • Manage user access, permissions, and security roles.
  • Troubleshoot authentication and access-related issues.
  • Assist users with application enquiries and service requests.
  • Support application configurations and integrations within the low-code environment, including DevSecOps.
  • Implement approved configuration changes and minor application updates.
  • Coordinate testing and deployment of approved changes.
  • Verify service request completion against business requirements.
  • Maintain support documentation and knowledge articles.
  • Prepare monthly operational and support reports.
  • Document known issues and workarounds.

About the Company

Activate Interactive Pte

Technology consultancy delivering end-to-end digital solutions

Activate Interactive Pte is a technology consultancy in Singapore that blends strategy, creativity, and engineering to help organizations adopt digital solutions. It delivers end-to-end development for mobile and web apps, cloud technology, and UI/UX design, and it integrates digital tools into all areas of a business to remove tech roadblocks and boost efficiency for clients of all sizes. Its approach combines consulting insight with hands-on engineering to turn ideas into practical applications that people can use. The company differentiates itself by offering a single, integrated team that covers strategy, design, and development, aiming for cost-effective, holistic solutions rather than siloed services. Its goal is to help people live better and healthier through technology by creating solutions that improve population health and overall quality of life while developing its employees and supporting communities.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore, Singapore
Founded
1997

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