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Juniper Square

Unified platform for private investment partnerships

Senior Revenue Operations Manager - Fund Administration

Sales OperationsConfirmed live in the last 24 hours
Full-timeRemote in USARemote

About the Job

Requirements

  • At least 7 years of experience in Revenue Operations, Sales Operations, or a related go-to-market or Business Operations role.
  • Experience in fintech, software as a service, or a complex business-to-business enterprise sales motion.
  • Experience supporting Fund Administration, private markets, or another complex, services-driven revenue motion.
  • Hands-on Salesforce administration experience, including understanding how data structure and process design affect downstream reporting and forecasting accuracy.
  • Experience owning end-to-end renewal and/or expansion workflows, including documentation, performance reporting, and cross-functional stakeholder alignment.
  • Experience managing forecasting, pipeline reporting, and recurring go-to-market operating cadences such as quarterly business reviews, pipeline reviews, and forecast calls.
  • Strong analytical skills and proficiency with data and reporting tools such as Salesforce reporting, Tableau, Looker, or advanced Google Sheets or Excel.
  • Ability to translate ambiguous business problems into clear processes, systems, and recommendations.
  • Stakeholder management and communication skills, including partnering with and influencing across teams and establishing and enforcing rules of engagement.
  • Fluency with artificial intelligence tools such as Claude to orchestrate multi-step workflows across at least two tools, such as a customer relationship management system, spreadsheets, or reporting and business intelligence tools, producing reusable, structured outputs; ability to describe a recurring revenue process redesigned around AI-assisted execution and its team-level impact.

Responsibilities

  • Serve as the primary Revenue Operations partner for the Fund Administration business, aligning priorities, strategies, and execution plans and coordinating between Fund Administration and other departments.
  • Own the health and integrity of the Salesforce customer relationship management instance, including data quality, workflow configuration, and process governance across Fund Administration and the broader Revenue Operations funnel.
  • Own and optimize the end-to-end renewal workflow process, ensuring efficiency, accuracy, and scalability, and maintaining documentation of timelines, responsibilities, and required actions.
  • Manage forecasting for Fund Administration and broader Revenue Operations, including pipeline reviews, forecast roll-ups, and reporting cadences, and integrate metrics such as renewals, upsells, and churn.
  • Design, document, and continuously improve revenue processes, including lead routing, opportunity management, territory and quota administration, and a standardized expansion deal process.
  • Build and maintain dashboards and reporting that show pipeline, conversion, renewals, and revenue performance.
  • Establish and enforce rules of engagement for Fund Administration’s interactions with other departments, act as a point of escalation for cross-functional disputes, and ensure smooth handoffs and alignment.
  • Partner with Fund Administration, Sales, Marketing, Customer Success, and Finance to align shared metrics, definitions, and operating rhythms, including quarterly business reviews, pipeline reviews, and forecast calls.
  • Use artificial intelligence tools such as Claude to orchestrate multi-step workflows that reduce manual work across recurring Revenue Operations tasks.
  • Identify and prioritize process automation and tooling improvements across the revenue technology stack, and support change management and enablement for new tools and processes.
  • Support pricing and packaging, sales compensation, territory design, and quota-setting processes in partnership with Fund Administration and Sales leadership and Finance.

Desired Qualifications

  • Experience with go-to-market tools such as Gong, Outreach, Apollo, or Clay.
  • Experience building lightweight automations or integrations, such as with Zapier, no-code tools, or basic scripting.
  • Bachelor’s degree in business, finance, economics, or a related field.

About the Company

Juniper Square

Unified platform for private investment partnerships

Juniper Square provides end-to-end software for private investment partnerships, serving general partners and limited partners in commercial real estate, private equity, and venture capital. Its platform unifies fundraising, investor operations, and fund administration into a single system to manage investment data and workflows from start to finish. The product centralizes secure data sharing, tracks investor communications, automates tasks, and offers a 360-degree view of investment data to speed investment closes. It differentiates itself with a universal, purpose-built system for private markets that scales for firms of all sizes and structures, aiming to simplify and accelerate the private investment process for both GP and LP users.

Company size
1,001-5,000
Company stage
Series D
Total funding
$371M
Headquarters
San Francisco, CA
Founded
2014

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