Hygiene Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort and Residences Dominican Republic at Tropicalia will feature 95 keys and 25 branded residential homes, 8 distinct F&B outlets, all thoughtfully designed to reflect a contemporary interpretation of the Dominican Republic’s natural beauty. Wellness will be a defining pillar of the property, delivering a holistic experience that harmonizes with the natural environment while enhancing overall wellbeing through the restorative power of nature. The sustainable luxury destination is located on a 60-acre (24 hectare) site along the pristine beachfront of Playa Esmeralda in northeastern Dominican Republic, along the southern shores of Samaná Bay. A site of breathtaking natural beauty, Tropicalia is home to a diverse ecosystem of white-sand beaches; crystalline, aquamarine water and coral reefs; mountains, forests, mangroves, lagoons and rivers; a working coconut plantation; and an organic farm.

About the Role:

Four Seasons Resort and Residences Dominican Republic at Tropicalia is seeking a Hygiene Manager to join our pre-opening team. This position will be responsible for developing, implementing, and monitoring all food safety, sanitation, and hygiene programs across the property. The Hygiene Manager will ensure compliance with Four Seasons standards, local regulations, and international food safety best practices.

What You Will Do:

• Lead and oversee the property's food safety, hygiene, and sanitation programs.
• Support all pre-opening hygiene initiatives, including policy development, operational readiness assessments, and training programs.
• Conduct regular inspections of kitchens, restaurants, bars, stewarding areas, storage facilities, and employee dining areas.
• Ensure compliance with HACCP principles, food safety standards, and local health regulations.
• Monitor food handling, storage, preparation, transportation, and service procedures.
• Develop and deliver hygiene and food safety training programs for employees across all departments.
• Maintain hygiene records, audit reports, corrective action plans, and compliance documentation.
• Investigate food safety incidents and implement corrective and preventive actions.
• Partner with Culinary, Stewarding, Food & Beverage, Purchasing, and Receiving teams to ensure safe food practices.
• Coordinate internal and external hygiene audits and inspections.
• Monitor pest-control programs and ensure compliance with sanitation standards.
• Provide recommendations to improve food safety processes, risk management, and operational compliance.
• Promote a culture of food safety awareness and accountability throughout the resort.
• Protect confidential information and maintain professional standards in all inspections and reviews.

What You Bring:

• University degree in Food Science, Hospitality Management, Public Health, Environmental Health, or a related field.
• Minimum of three to five years of experience in food safety, hygiene management, quality assurance, or a related area, preferably within luxury hotels, resorts, or large hospitality operations.
• Strong knowledge of HACCP, sanitation standards, food safety regulations, and risk-management principles.
• Excellent analytical, organizational, communication, and training skills.
• Fluency in Spanish and working proficiency in English are required.
• Professional certifications in food safety or hygiene management are preferred.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Excellent training and professional development opportunities.
• Career growth opportunities within Four Seasons Hotels and Resorts.
• Employee travel program, including complimentary and discounted stays at Four Seasons properties worldwide, subject to program eligibility.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals while on duty.
• A supportive and inclusive work environment built on mutual respect, collaboration, and the Golden Rule.

Schedule & Hours:

• This is a full-time position.
• The primary schedule will be during regular business hours; however, flexibility may be required for inspections, audits, training sessions, and operational needs.