Full-Time

Sales Operations Associate

Confirmed live in the last 24 hours

Alarm.com

Alarm.com

1,001-5,000 employees

Integrated smart security solutions for businesses

Energy
Enterprise Software
Cybersecurity

Junior

Vienna, VA, USA

Employees are required to work from the office 4 days a week.

Category
Customer Success Management
Inside Sales
Sales & Account Management
Required Skills
Supply Chain Management
Data Analysis
Requirements
  • Bachelor’s degree in Business, International Business, or related field.
  • Minimum of 1 - 2 years of experience in sales operations or finance positions.
  • Strong communication and writing skills.
  • Analytical mindset and creativity.
  • Ability to identify trends, break down data, and find key insights.
  • Microsoft Office proficiency for day-to-day tasks.
  • Must be able to learn quickly and possess strong observational skills.
  • Ability to communicate in English and Spanish with customers and vendors, both in writing and verbally, in a clear, professional manner. Additional languages are a plus.
Responsibilities
  • Work directly with the sales and sales operations team on process improvements.
  • Coordinate our supply chain procedures to maximize quality of delivery.
  • Create pricing structures for new solutions and service offerings including part logistics, warehousing, monthly service subscriptions, and other offerings.
  • Maintain updated records of orders, suppliers and customers.
  • Lead meetings with Sales and Senior Management to define pricing strategies for partners around the world.
  • Provide insights for contracts management and use of electronic resources and systems.
  • Performs budgetary and proprietary account analysis, identifies, and researches the root causes of discrepancies, and proposes recommended solutions to resolve them.
  • Collects data from various systems, organizes data into spreadsheets and develop reports.
  • Collaborate on various improvement projects for the sales operation team.
  • Other duties as assigned

Alarm.com provides smart security solutions tailored for businesses, integrating various systems such as security, lighting, locks, video surveillance, and energy management into one platform. This integration allows users to monitor and control all aspects of their premises through a single app, enhancing efficiency and ease of use. The primary customers are small to medium-sized businesses that benefit from features like video monitoring and energy management, which can lead to cost savings. Alarm.com operates in the commercial security market, selling its systems through authorized service providers, who offer customized solutions based on individual business needs. Their business model includes low upfront equipment costs paired with ongoing monthly service fees, ensuring a steady revenue stream. The goal of Alarm.com is to provide comprehensive and efficient security management solutions that help businesses save time and money.

Company Stage

IPO

Total Funding

$158.6M

Headquarters

Tysons, Virginia

Founded

2000

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

18%
Simplify Jobs

Simplify's Take

What believers are saying

  • The release of the new 8-channel SVR demonstrates Alarm.com's commitment to continuous product innovation and meeting market demands.
  • The growing market for smart security and home energy management systems presents significant growth opportunities for Alarm.com.
  • Strategic partnerships, such as with All Secure, enhance Alarm.com's market reach and credibility in providing state-of-the-art security solutions.

What critics are saying

  • The competitive landscape includes major players like ADT, Amazon, and Honeywell, which could impact Alarm.com's market share.
  • The complexity of integrating multiple systems (security, energy management, etc.) could lead to technical challenges and customer dissatisfaction.

What makes Alarm.com unique

  • Alarm.com offers an integrated system that combines security, lighting, locks, video surveillance, and energy management into a single app, unlike competitors who may offer these services separately.
  • Their business model of partnering with authorized service providers ensures customized solutions and a steady revenue stream through ongoing service fees, setting them apart from DIY security solutions.
  • The focus on small to medium-sized businesses and commercial enterprises allows Alarm.com to tailor their offerings to meet the specific needs of these clients, unlike broader market competitors.

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