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rockITdata

AI-driven data analytics for customer experience

Organizational Change Management / Stakeholder Engagement Lead

Human Capital & Change ConsultingConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

  • A bachelor's degree in Business Administration, Organizational Development, Communications, Healthcare Administration, Human Resources, or a related field.
  • Five years of experience leading organizational change management, stakeholder engagement, or business transformation initiatives.
  • Experience supporting enterprise technology implementations or digital transformation programs.
  • Strong facilitation, presentation, communication, and relationship-building skills.
  • Experience developing stakeholder engagement plans, communication strategies, and organizational readiness assessments.
  • Ability to obtain and maintain a Level 3 Public Trust clearance.

Responsibilities

  • Develop and implement comprehensive Organizational Change Management strategies supporting enterprise healthcare modernization initiatives.
  • Conduct stakeholder assessments, organizational readiness evaluations, and change impact analyses.
  • Develop stakeholder engagement plans that build awareness, support adoption, and improve organizational readiness.
  • Partner with Program Management, Communications, and Training teams to ensure consistent messaging throughout the implementation lifecycle.
  • Facilitate executive briefings, stakeholder workshops, leadership meetings, and customer engagement sessions.
  • Develop communication strategies that support technology adoption and organizational transformation.
  • Monitor stakeholder engagement, user adoption metrics, and organizational readiness throughout implementation activities.
  • Identify organizational risks and resistance to change while developing mitigation and engagement strategies.
  • Support deployment planning, site activation, and go-live readiness activities from an organizational perspective.
  • Recommend continuous improvement initiatives that strengthen stakeholder engagement, organizational readiness, and overall program success.

Desired Qualifications

  • Experience supporting Prosci ADKAR, Kotter Change Model, or other Organizational Change Management methodologies.
  • Prosci Certified Change Practitioner, CCMP, PMP, or equivalent certification.
  • Experience supporting VA, VHA, DHA, or other Federal healthcare organizations, health IT, telehealth, or Federal program management.

About the Company

rockITdata

AI-driven data analytics for customer experience

rockITdata provides technology-focused management consulting to help clients improve customer experiences through data-driven insights, AI, and machine learning. It designs and deploys bespoke solutions—such as omnichannel voice and interactive chat systems—and modernizes data infrastructure, including data warehousing, transformation, and analytics reporting, using cross-functional teams of data architects and strategists. The firm differentiates itself with selective, project-based partnerships that combine strategy and hands-on implementation to connect data across systems and improve customer engagement. Its goal is to help businesses achieve better customer interactions and operational efficiency by delivering scalable, data-powered solutions.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2018

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