Position Overview

The QA Analyst should be a skilled owner of quality with the ability to effectively communicate and coordinate with all partners on any given feature or release from conception to fruition. Not just a tester, this person will dig into specifications and requirements to create comprehensive test plans that provide full coverage for all positive, negative, and edge cases. The analyst may write or modify test plans, documents test methods and participate in testing. This person is driven to push the quality bar higher at all times through analysis of current test cases and methodology for accuracy and efficiency. This person is great at addressing the team, the Studio, and QA Leadership about any risks, concerns, status updates, or successes. Most importantly the ideal candidate is passionate about guaranteeing our users the best experience possible.

Main Responsibilities

• Act as a quality owner for respective features/releases.
• Develop testing plans and complete test cases for assigned features.
• Report and tracks software defects.
• Collaborate with team members (internally and externally) to meet testing needs and project requirements.
• Work effectively with studio teams, partner teams (Security, Payments, CS, etc.), and vendors.
• Communicate issues, risks, and test status in a timely and detailed manner.

Desired Skills and Experience

• Mobile, web, internet, and/or game testing experience.
• Attention to detail and excellent ability to communicate.
• Thrives in a fast-paced environment that requires frequent shifts in areas of focus.
• Ability to work independently and take initiative to solve problems and challenges.
• Understanding of testing methodologies and practices.
• Experience testing a product through the entire lifecycle, including post-ship maintenance.
• Experience using multiple industry-standard testing tools (Selenium, Appium, Charles, Wireshark, etc.)
• Knowledge of build systems and processes, including source control systems and Jenkins.
• Understanding of databases and proficiencies with SQL queries preferred.

Beneficial

• Certifications (ISTQB, ScrumMaster).
• Familiarity with QA tracking and testing tools (JIRA, TestRail, Android Studio)
• Experience testing in an agile development team.

What we offer you:

• Competitive salary, bonus plan and ESPP (Employee Stock Purchase Plan)
• 401K Company Match Contribution (US)
• RRSP/DPSP company match contribution (Canada)
• Health coverage, dental, disability, critical illness, EAP, and life insurance (Canada)
• Medical, dental, vision, EAP, life insurance, and disability benefits (US)
• Virtual mental health and neurodiversity support programs
• Global Fitness reimbursement program
• Global Wellbeing Program
• Financial wellness program with unlimited access to certified financial planners
• Discretionary Time Off policy for many employees
• Family planning support program
• Generous paid parental, pregnancy-related disability, caregiver, and compassionate leaves
• Subsidized Back-up child care
• Zynga happy hours and frequent employee events
• Flexible working hours on many teams
• Culture of diversity and inclusion including employee resource groups
• Work with cool people and impact millions of daily player

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request an accommodation associated with your application for an open position.

The pay range for this position in  California at the start of employment is expected to be between $35,700 and $52,860 per year. 

However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.   Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits.  Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors