Norton Rose Fulbright

Global law firm with full services

Data Platform Engineer

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeNewcastle upon Tyne, UKNo salary listed

About the Job

Requirements

Experience supporting cloud-based data platforms in production or near-production environments, ideally including Microsoft Fabric, Azure Databricks, or both.
Strong understanding of Azure services and operational dependencies, including workspaces, capacities, lakehouses, pipelines, clusters, jobs, Delta Lake, Unity Catalog, OneLake, Key Vault, Azure Monitor, Log Analytics, Entra ID, managed identities, secure networking, and private endpoint architectures.
Proven experience in IT Service Management (ITSM), including incident, problem, change, release, and service request management.
Experience working with ServiceNow or equivalent service management tools.
Knowledge of production support models, escalation processes, service transition, and knowledge management practices.
Ability to create and maintain runbooks, operational procedures, technical documentation, and support knowledge articles.
Practical experience of quality assurance, release governance, and operational readiness activities.
Experience validating technical changes, defining operational acceptance criteria, and managing Development, Test, and Production environments.
Understanding of test and deployment evidence reviews, rollback planning, and identifying operational support gaps before go-live.
Experience with monitoring, logging, diagnostics, dashboards, Azure DevOps, Git, CI/CD tooling, and automation.
Working knowledge of scripting and infrastructure-as-code tools such as PowerShell, Python, and Terraform.
Understanding of data platform governance, security controls, data classification, retention policies, privacy requirements, and audit processes within regulated environments.

Responsibilities

Provide L2/L3 operational support for Microsoft Fabric, Azure Databricks, and associated Azure services.
Maintain platform health, availability, resilience, and supportability across the data platform estate.
Perform routine platform administration, operational checks, and capacity and utilisation monitoring.
Monitor platform performance, identify optimisation opportunities, and maintain cost awareness.
Troubleshoot issues across platform, identity, networking, storage, security, and integration layers.
Manage incidents, problems, and service requests in line with established ITSM processes.
Investigate and resolve operational issues, ensuring timely restoration of service.
Support major incident response activities where platform services are impacted.
Contribute to root cause analysis and implement actions to improve platform stability and reduce issue recurrence.
Collaborate with internal teams, suppliers, and stakeholders to deliver effective operational support.
Support change, release, and environment management activities across the platform estate.
Maintain release readiness checklists and operational acceptance criteria.
Validate platform changes prior to production deployment to ensure supportability and risk controls are in place.
Support the management of Development, Test, and Production environments.
Ensure configuration consistency across environments and platform services.
Contribute to CI/CD, version control, and release automation practices for platform assets.
Define and execute operational quality assurance checks for platform changes, integrations, and supplier-delivered components.
Verify that monitoring, alerting, logging, access controls, runbooks, escalation routes, and support processes are in place before production release.
Support service acceptance and transition activity, assessing readiness against availability, recoverability, supportability, security, and control requirements.
Implement and maintain monitoring, alerting, and observability across Fabric, Databricks, and Azure services.
Develop service health reporting, operational dashboards, and exception monitoring; maintain runbooks, known error records, support documentation, and knowledge articles.
Contribute to service reviews, operational assurance, and continual improvement.
Support governance, security, and compliance by assisting with access control, role management, privileged access processes, audit evidence, metadata, lineage, auditability, and policy enforcement.
Work with Risk, Privacy, Information Security, and Architecture to ensure platform operations remain aligned with company policies, approved architecture patterns, and applicable control requirements.
Promote operational excellence through continuous improvement, knowledge sharing, and robust documentation.

Practice Group / Department:

EMEA IT Applications

Job Description

Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world’s preeminent corporations and financial institutions.

Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity.

With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next.

Because while individuals can do well, together we achieve something extraordinary.

The Role

The Data Platform Engineer will ensure Norton Rose Fulbright’s enterprise data platform is a stable,secureand supportable IT service.The platform is built on Azure Databricks, MicrosoftFabricand associated Azure services, supports the firm's strategic data capability across EMEA and EMEAPAC, and is governed through Terraform, Azure DevOps and astandardiseddeployment framework.

The role is hands-on andservice-focused. It provides the operational foundation needed to keep the platform reliable, observable,governedand ready for controlled production use. Its emphasis is on platform health, support processes, quality assurance, release readiness, incidentresponseand continual service improvement.

The successful candidate will work closely with Architecture, Information Security, Service Delivery, Infrastructure,suppliersand consuming business teams toensure platformchanges are deployed safely through established CI/CD processes, supported byappropriate monitoring, operational controls,documentationand governance standards.

Key Responsibilities

Provide L2/L3 operational support for Microsoft Fabric, Azure Databricks, and associated Azure services.
Maintain platform health, availability, resilience, and supportability across the data platform estate.
Perform routine platform administration, operational checks, and capacity and utilisation monitoring.
Monitor platform performance, identify optimisation opportunities, and maintain cost awareness.
Troubleshoot issues across platform, identity, networking, storage, security, and integration layers.
Manage incidents, problems, and service requests in line with established ITSM processes.
Investigate and resolve operational issues, ensuring timely restoration of service.
Support major incident response activities where platform services are impacted.
Contribute to root cause analysis and implement actions to improve platform stability and reduce issue recurrence.
Collaborate with internal teams, suppliers, and stakeholders to deliver effective operational support.
Support change, release, and environment management activities across the platform estate.
Maintain release readiness checklists and operational acceptance criteria.
Validate platform changes prior to production deployment to ensure supportability and risk controls are in place.
Support the management of Development, Test, and Production environments.
Ensure configuration consistency across environments and platform services.
Contribute to CI/CD, version control, and release automation practices for platform assets.
Promote operational excellence through continuous improvement, knowledge sharing, and robust documentation.

Quality, Monitoring and Governance

A key part of the role is to define and execute operational QA checks for platform changes,integrationsand supplier-delivered components. The engineer will verify that monitoring, alerting, logging, access controls, runbooks, escalationroutesand support processes are in place before production release. They will support service acceptance and transition activity, assessing readiness against availability, recoverability, supportability,securityand control requirements.

The role will implement andmaintainmonitoring, alerting and observability across Fabric, Databricks and Azure services. It will develop service health reporting, operationaldashboardsand exception monitoring, andmaintainrunbooks, known error records, support documentation and knowledge articles. The engineer will contribute to service reviews, operationalassuranceand continual improvement.

The role will support governance,securityand compliance byassistingwith access control, role management, privileged access processes, audit evidence, metadata, lineage,auditabilityand policy enforcement. It will work with Risk, Privacy, InformationSecurityand Architecture to ensure platform operationsremainaligned with NRF policies, approved architecturepatternsand applicable control requirements.

Key Skills and Experience

Experience supporting cloud-based data platforms in production or near-production environments, ideally including Microsoft Fabric, Azure Databricks, or both.
Strong understanding of Azure services and operational dependencies, including workspaces, capacities, lakehouses, pipelines, clusters, jobs, Delta Lake, Unity Catalog, OneLake, Key Vault, Azure Monitor, Log Analytics, Entra ID, managed identities, secure networking, and private endpoint architectures.
Proven experience in IT Service Management (ITSM), including incident, problem, change, release, and service request management.
Experience working with ServiceNow or equivalent service management tools.
Knowledge of production support models, escalation processes, service transition, and knowledge management practices.
Ability to create and maintain runbooks, operational procedures, technical documentation, and support knowledge articles.
Practical experience of quality assurance, release governance, and operational readiness activities.
Experience validating technical changes, defining operational acceptance criteria, and managing Development, Test, and Production environments.
Understanding of test and deployment evidence reviews, rollback planning, and identifying operational support gaps before go-live.
Experience with monitoring, logging, diagnostics, dashboards, Azure DevOps, Git, CI/CD tooling, and automation.
Working knowledge of scripting and infrastructure-as-code tools such as PowerShell, Python, and Terraform.
Understanding of data platform governance, security controls, data classification, retention policies, privacy requirements, and audit processes within regulated environments.

#LI-JC1 #LI-Hybrid

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

About the Company

Norton Rose Fulbright

Global law firm with full services

Norton Rose Fulbright provides a full range of legal services to large corporations and financial institutions worldwide. Its lawyers work with clients to understand legal needs, form cross-border teams, draft and negotiate contracts, handle regulatory and compliance matters, and support litigation, organized by industry sectors and global practices for coordinated delivery. The firm differentiates itself with a large global footprint, industry-specific expertise, and a business-principles approach grounded in quality, unity and integrity. Its goal is to help clients manage complex laws and regulatory risks while enabling their business growth and success.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2011

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