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Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Nurse Navigator

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$90.58 - $126.81 /hrIn-person

About the Job

Requirements

  • Graduate of an accredited school of nursing.
  • Hold an active California Registered Nurse license.
  • Hold Basic Life Support Healthcare Provider certification.
  • Have 5 years of recent relevant experience.
  • Have knowledge of medical terminology.
  • Be able to follow through on responsibilities and communicate with varied levels of healthcare staff.
  • Have verbal and written communication skills.
  • Have experience with Microsoft Office, including Excel and Word.

Responsibilities

  • Provide individualized assistance to patients, families, and caregivers to help overcome healthcare-system barriers.
  • Improve patient experience and clinical outcomes by providing a seamless navigation process throughout the continuum of care.
  • Collaborate with physicians and interdisciplinary team members to triage, coordinate, and consistently manage patient care.
  • Educate patients and serve as a point of contact for patients and families.
  • Participate in strategic initiatives within the clinical program or service line, including developing, implementing, and monitoring navigation activities and their sustainability.
  • Facilitate shared decision-making and patient engagement by forming trusting relationships and addressing patients’ communication and health-literacy needs.
  • Help patients integrate their values and preferences into treatment decisions.
  • Promote positive outcomes for patients, providers, and the healthcare system.
  • Manage, store, prepare, receive, unpack, transport, dispose of, or administer hazardous or potentially hazardous drugs in accordance with applicable NIOSH identification and USP 800 guidelines, when required in the course of work.

Desired Qualifications

  • Knowledge of third-party reimbursement.

About the Company

Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Sutter Health is a not-for-profit, integrated healthcare network serving Northern California. It operates a broad system of medical facilities—including hospitals, outpatient centers, and research institutes—to provide care for everything from routine checkups to complex surgeries. The network uses digital health tools and conducts clinical research to improve patient outcomes, and it reinvests earnings back into community health initiatives, medical research, and facility improvements. Revenue comes from patient services, insurance reimbursements, and government health programs. Its goal is to deliver high-quality, patient-centered care while expanding preventive care and wellness programs to improve long-term community health.

Company size
10,001+
Company stage
Grant
Total funding
$4.2M
Headquarters
Sacramento, CA
Founded
1981

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