V

Vana

Mobile app-based micro-loans for the unbanked

Agente de Operaciones de Crédito

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeGuatemala City, GuatemalaNo salary listedIn-person

About the Job

Requirements

  • One year of prior experience in financial operations, credit, or administrative management is desirable, preferably in banking or fintech.
  • Ability to learn internal platforms and customer relationship management or back-office tools.
  • High attention to detail and accuracy in data.
  • Availability for the work schedule and to work at the Zona 10 site in Guatemala City.

Responsibilities

  • Validate supporting and identity documentation for applications submitted through the app.
  • Process and follow up on the credit approval and disbursement workflow.
  • Analyze and apply payments in the internal system.
  • Identify and resolve operational incidents or blocks in credit applications.
  • Ensure processed operations meet the company's defined standards and service-level agreements.

Desired Qualifications

  • University student, at least in the first or second year, in Business Administration, Industrial Engineering, Finance, Public Accounting, or a related field.

About the Company

Vana

Mobile app-based micro-loans for the unbanked

Vana is a Latin American fintech that provides micro-loans to people underserved by traditional banks, starting in Guatemala in 2017 and expanding to the Dominican Republic in 2022. Its main product is an Android app that lets users apply for small loans (Q200–Q2,500) in minutes, with cash pickup options for those without bank accounts. The company uses a credit model based on alternative data and machine learning to assess creditworthiness for customers with little or no formal history, and a tiered system rewards on-time repayment by increasing credit limits and lowering rates. Its goal is to expand financial inclusion by delivering accessible credit through a mobile platform and helping users build a credit history quickly without relying on traditional banks.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Guatemala City, Guatemala
Founded
2018

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