Agente de Operaciones de Crédito
About the job
- One year of prior experience in financial operations, credit, or administrative management is desirable, preferably in banking or fintech.
- Ability to learn internal platforms and customer relationship management or back-office tools.
- High attention to detail and accuracy in data.
- Availability for the work schedule and to work at the Zona 10 site in Guatemala City.
- Validate supporting and identity documentation for applications submitted through the app.
- Process and follow up on the credit approval and disbursement workflow.
- Analyze and apply payments in the internal system.
- Identify and resolve operational incidents or blocks in credit applications.
- Ensure processed operations meet the company's defined standards and service-level agreements.
- University student, at least in the first or second year, in Business Administration, Industrial Engineering, Finance, Public Accounting, or a related field.
About the company
Vana is a Latin American fintech that offers small, fast micro-loans to people underserved by traditional banks, starting in Guatemala and later expanding to the Dominican Republic. Its Android app lets users apply in minutes for loans from Q200 to Q2,500, with cash disbursement at thousands of locations for those without bank accounts. A credit model using alternative data and machine learning assesses borrowers with little or no formal history, and a tiered system lets on-time repayment raise limits and lower rates. The goal is to increase financial inclusion by delivering accessible credit and helping users build credit history through a digital-first lending platform.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Guatemala City, Guatemala
Founded
2018
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Simplify's Take
What believers are saying
- Vana's 2026 site shows active hiring across lending ops, data, engineering, and collections.
- Google Play and web app updates on 2026-08-02 and 2026-09-23 signal product momentum.
- Prensa Libre's 2026-06-05 coverage positions Vana as a visible Guatemala Fintech Day sponsor.
What critics are saying
- Vana charges up to 80.34% TEA plus fees, inviting regulator and reputational attacks.
- Credit losses spike when borrowers depend on emergency microloans and repayment windows run 90-120 days.
- If collections or underwriting fail, Vana's thin-margin lending model breaks quickly.
What makes Vana unique
- Vana underwrites Q250-Q3,000 loans using alternative data and machine learning.
- Guatemala and Dominican Republic operations give Vana cross-border underwriting and collections experience.
- Vana Pay extends financing beyond cash loans into point-of-sale installments in Guatemala.
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Benefits
Employee Referral Bonus