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Medulla

Manages multi-clinic chiropractic care network

Patient Care Specialist

Clinical Support & Patient AdministrationPosted on Nov 11
Part-timeCrystal Lake, IL, USA$17.05 - $18 /hr

About the Job

Requirements

  • Experience in customer service, retail, hospitality, fitness, wellness, clinical assistant work, restaurant work, home healthcare, or another people-focused environment can translate well to the position.
  • Be able to learn, communicate, stay organized, and provide an in-person patient experience.
  • Be energetic and outgoing, and work as a team player.
  • Communicate clearly and listen compassionately.
  • Be detail-oriented and organized in a busy setting.
  • Remain calm under pressure and multitask.
  • Be comfortable using computers and learning technology for scheduling, patient records, and daily clinic operations.
  • Meet physical requirements, including standing and moving for extended periods and assisting with hands-on patient care activities.
  • Have availability and flexibility for a full-time schedule, which is strongly preferred; hours and workdays depend on clinic needs and may include varying shifts.
  • Be able to commute to the chiropractic clinic location.
  • Support compliance with company policies and standards regarding privacy and confidentiality, asset protection, ethics and integrity, reporting non-compliance, applicable laws and regulations, accreditation and licensing requirements, and company procedures and protocols.
  • Provide information needed to complete a DMV or equivalent agency background check if required.

Responsibilities

  • Welcome and support patients throughout their visits.
  • Assist doctors with patient care and clinic flow.
  • Learn hands-on clinical skills and therapeutic techniques through paid training.
  • Guide patients through exercises and activities as directed by the doctor.
  • Schedule appointments, update records, and support daily clinic operations.
  • Help create a positive, organized, and welcoming patient experience.
  • Assist clinic doctors with community outreach and patient wellness education.
  • Perform other related duties and assist with project completion as needed.

Desired Qualifications

  • Recent graduates from high school, technical or vocational programs, community colleges, and four-year colleges are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.
  • Interest in wellness, movement, and human connection.
  • Eagerness to grow into leadership, clinical training, or patient care roles over time.
  • Preference for working with people face-to-face.

About the Company

Medulla

Manages multi-clinic chiropractic care network

Medulla operates a network of chiropractic clinics through Chiro One Wellness Centers and MyoCore Personalized Pain Care, totaling 80+ locations. It provides drug-free, noninvasive treatments to relieve pain by improving joint motion, muscle function, and flexibility, delivered by Doctors of Chiropractic. Back-end support (billing, insurance, marketing, operations, HR, IT) backs clinical services, enabling scalable, consistent care across clinics. Owned by The Vistria Group, the company aims to expand access to conservative, non-drug pain relief by growing clinics and offering integrated management and wellness programs.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Chicago, IL
Founded
2014

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