Full-Time

Special Panels Field Engineer

Posted on 9/27/2024

Nielsen

Nielsen

10,001+ employees

Global measurement and data analytics provider

Data & Analytics
Consulting

Compensation Overview

$65kAnnually

+ Bonus

Junior, Mid

Columbia, MD, USA

Candidates must be located within the Southern Baltimore area.

Category
Hardware Engineering
Hardware Validation & Testing
System Hardware Engineering
Required Skills
Data Science
Requirements
  • Candidates must be located within the Southern Baltimore area to be considered for this opportunity.
Responsibilities
  • Install and properly maintain equipment in newly assigned Nielsen Families/Households
  • Drive to selected homes within a designated territory, using company-provided vehicle
  • Ensure collection and transmission equipment is properly installed and configured to transmit necessary audience data
  • Respond to calls from assigned Nielsen Families/Households and ensure equipment is maintained and operating effectively
  • Prioritize, schedule and complete all work in compliance with established policy and guidelines in assigned territory
  • Accurately collect and report demographics and audience information using Nielsen proprietary platforms
  • Educate and coach Panel Members on proper operation and usage of Nielsen equipment
  • Recruit new or existing Nielsen families by convincing randomly selected households to participate in our research
  • Maintain multiple platforms and panel applications in each panelist home at or above projects KPIs
  • Ensure tests are administered adhering to quality standards
  • Perform analysis to help determine the reason for product failures
  • Perform product verification and validation tests before delivery
  • Interact with Panelists regularly to capture and record user experience and clearly communicate that information with Data Science.
  • Develop standard procedures for field testing tasks
  • Manage multiple projects/validations in parallel with each other in the same panelist home
  • Submit feedback via Standardized Test Intake form about experience in the field to help track defects and communicate enhancements
  • Collect detailed notes from field visits and experience with panel applications. Clearly communicate and report findings on a weekly call with Data Science and Engineering.
  • Assist in determining the root cause of technological problems or deficiencies in new procedures, and communicate the process involved in remediation
  • Document via Standardized Feedback Intake form and provide detailed, step-by-step, reporting of problems and/or solutions during testing in order to meet company quality standards
  • Use persuasion skills and other effective communication techniques to gain Panelist participation and cooperation in installing multiple Nielsen Ratings meters/platforms to test new software, hardware and procedures
  • Collaborate with various teams (engineering, data science, product leadership and management) members to achieve a common goal
  • Thoroughly test hardware/software procedures in a live environment (scripted and no -scripted testing)
  • Assess effectiveness/viability of new equipment, software enhancements, and panelist cooperation rates/hesitancy and enter via Standardized Test Intake form

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. Unlike many competitors, Nielsen has a vast global presence, operating in over 100 countries and covering more than 90% of the world's population. The company's goal is to empower clients with the knowledge they need to innovate and grow in a rapidly changing market.

Company Stage

Acquired

Total Funding

$45.1M

Headquarters

Town of Clarkstown, New York

Founded

1963

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Simplify's Take

What believers are saying

  • Growing demand for cross-platform measurement solutions boosts Nielsen's market potential.
  • Nielsen's privacy-focused tools align with increasing privacy regulations.
  • Expansion of CTV advertising presents opportunities for Nielsen's measurement capabilities.

What critics are saying

  • Emerging digital analytics firms threaten Nielsen's market share with agile solutions.
  • Regulatory hurdles may delay Telephia acquisition, affecting mobile media market expansion.
  • Shift towards first-party data by tech giants could limit Nielsen's data access.

What makes Nielsen unique

  • Nielsen offers comprehensive cross-platform measurement solutions for digital and traditional media.
  • Nielsen's Diverse Media Equity program supports diverse-owned media companies.
  • Nielsen integrates advanced analytics and AI for predictive media measurement.

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