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Tailor

Headless ERP platform for omnichannel retail

Software Engineer – Tech Lead

Software EngineeringUpdated on Nov 9
Full-timeTokyo, Japan¥7M - ¥15M

About the Job

Requirements

  • Experience taking accountability as an engineer and driving end-to-end delivery in product development, typically with at least five years of professional experience or equivalent experience.
  • Experience leading technical decisions on solutions and architecture, and explaining the reasoning to customers and internal stakeholders; prior customer-facing experience is not required.
  • Experience setting a direction and moving a project forward amid uncertainty.
  • Native-level Japanese technical communication ability.
  • Ability to work onsite at the office as a rule.
  • Understanding of enterprise business domains.
  • Experience leading development or implementation of AI- or LLM-native products.
  • Record of technical influence across multiple projects or across an organization.
  • Record of abstracting individual project solutions into reusable forms and contributing them to a platform or shared assets.
  • Experience developing with GraphQL.
  • Business-level English technical communication ability.
  • Ability to make senior-level decisions, take ownership for customer outcomes through delivery, extend learning to the team and organization, and prioritize value delivered to customers and the platform.

Responsibilities

  • As part of Professional Services, identify customer challenges from the presales stage and implement solutions; alternatively, collaborate with customers on product development to maximize the success of existing engagements, and use these experiences to contribute directly to the evolution of Tailor Platform.
  • Take responsibility for end-to-end success, from presales problem identification through business design, solution design, implementation, and delivery, without handoffs between separate owners.
  • Work directly with customers across diverse enterprise businesses, rapidly learning their business domains.
  • Contribute to customer growth through delivered solutions.
  • Abstract solutions to customer problems into reusable forms and contribute them to the evolution of Tailor Platform.
  • Choose and undertake work suited to one's software engineering background and strengths, including implementation or customer engagement outside one's usual specialty as needed.
  • Work across teams on high-priority projects, sharing expertise and continuing to learn across specialties.

About the Company

Tailor

Headless ERP platform for omnichannel retail

Tailor provides a headless ERP platform for modern retail and e‑commerce brands. It runs as a composable, API‑first backend that handles inventory, supply chain, purchasing, production, accounting, and omnichannel orders, while the frontend is decoupled and can use Tailor’s modules or custom interfaces; it also integrates with 50+ tools via APIs/GraphQL. Unlike monolithic ERP systems, Tailor offers a lightweight, flexible headless architecture for DTC and B2B brands with light manufacturing, enabling rapid customization and easy tool connections. Its goal is to help fast-growing retailers automate operations and adapt quickly to market changes, with plans to expand in North America and continue product development including AI features.

Company size
201-500
Company stage
Series A
Total funding
$30.7M
Headquarters
Tokyo, Japan
Founded
2021

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