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Vocca

AI receptionist for medical appointment scheduling

AI Deployment Strategist Intern

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
InternshipParis, France€11.54 /hr

About the Job

Requirements

  • You are looking for a 6-month end-of-study internship under an internship agreement (convention de stage).
  • You have perfect French because you will work every day with French medical teams.
  • You have a first client-facing or project experience, such as an internship, consulting, association, or student job, where you delivered something end to end.
  • You are comfortable with tools and configuration, and can test, debug, and learn a new tool quickly; no technical degree is required.
  • You can structure a project from pilot to roll-out and anticipate blockers.
  • You can lead a meeting with a center director and communicate with an engineer.
  • You can prioritize by impact, close loops, and ensure work does not remain stuck.
  • You can improve the process, not only handle the immediate case.
  • You are curious about how configuration, telephony, and integrations work.

Responsibilities

  • Prepare each kick-off by pre-configuring agendas, appointment types, and the knowledge base, and running internal tests.
  • Run one-hour client kick-off meetings to frame projects, validate configuration, and agree on go-live dates.
  • Coordinate telephony with clients and their providers, train front-desk staff, and run go-lives.
  • Follow up at day 7 and day 30, then hand accounts over to Account Management.
  • Scope, plan, and follow up on each project with dated next steps.
  • Resolve client-specific challenges involving multi-site centers, complex telephony, and specific workflows.
  • Support a Deployment Strategist on larger accounts, including groups, networks of centers, pilots, and roll-outs.
  • Identify friction in workflows and simplify them.
  • Create guides, telephony documents, and videos that help clients proceed independently.
  • Keep Attio up to date so the team can make decisions based on accurate information.
  • Structure client feedback and communicate it to Product and Tech.
  • Work across Sales, Product, Tech, and Account Management.

Desired Qualifications

  • Experience with customer relationship management systems, billing tools, or reporting platforms.
  • A first experience in a startup or technology scale-up.
  • An interest in healthcare and/or artificial intelligence.

About the Company

Vocca

AI receptionist for medical appointment scheduling

Vocca offers a voice AI platform for healthcare that automates patient phone communications as a 24/7 AI receptionist for medical and dental practices. It handles inbound and outbound calls for tasks like appointment scheduling, cancellations, reminders, and answering questions, with support for over 100 concurrent calls and conversations transcribed for a real-time admin dashboard. The system is trained on medical vocabulary, integrates with scheduling, EHR, and practice management software, and flags complex requests for human follow-up while complying with HIPAA, GDPR, and SOC 2. It uses a B2B SaaS model with subscription pricing based on clinic size and call volume, and aims to scale to 10,000 practitioners by 2026 with expansion in the US and Europe.

Company size
51-200
Company stage
Series A
Total funding
$25.5M
Headquarters
Paris, France
Founded
2024

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