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Full-Time

Senior Director of Hrbps

Posted on 6/5/2024

Klaviyo

Klaviyo

1,001-5,000 employees

Marketing automation for e-commerce businesses

Consumer Software
Fintech

Compensation Overview

$232k - $348kAnnually

Expert

San Mateo, CA, USA

Requires onsite presence in San Mateo, CA for hybrid work setup.

Category
Human Resources
People & HR
Required Skills
Sales
Communications
Management
Mergers & Acquisitions (M&A)
Requirements
  • BA/BS degree in Human Resources or related field
  • 12+ years of HRBP experience, ideally with direct experience supporting
  • 5+ years experience leading and supervising others
  • Experience influencing and advising leaders on talent and employment situations
  • Experience coaching teams and leaders at all levels of the organization on personal and team development
  • Strong analytic skills with the ability to draw insights and influence data-driven decisions
  • Excellent leadership, communication, listening, and presentation skills
  • Highly organized, detail-oriented, and a self-starter
  • Demonstrated ability to take initiative and manage multiple, complex, competing priorities
  • Proven ability to drive change management in a rapidly scaling environment
  • Expertise navigating within ambiguous situations, with high levels of autonomy
  • Experience identifying, designing, and deploying HR interventions within the business
  • Demonstrated experience and a passion for strong collaboration with others (People team COEs, cross-functional partners, HRBP peers, etc.) to build world class teams
Responsibilities
  • Provide strategic HR business partnership and coaching to people managers to impact the engagement, development, and retention of talent
  • Serve as an advocate, coach, and facilitator for building diverse and inclusive teams
  • Utilize data to derive insights on people trends to recommend, implement, and manage projects and programs
  • Support all employees and address the needs and concerns when any issues arise
  • Identify organizational gaps, and deploy impactful people strategies that enable the Sales teams to perform effectively, and scale efficiently
  • Support the creation, launch, and execution of all Talent Management initiatives such as performance reviews, succession planning, and organizational design
  • Provide counsel and guidance on complex employee relations situations
  • Collaborate with the HRBP team to build and implement programs and initiatives across client organizations
  • Partner across People Ops teams within Talent Acquisition, Talent Management, Learning & Enablement, Compensation, and DEI, to support and deploy programs throughout the organization
  • Supervision and inspirational leadership to the HRBP team, specifically building and developing a newly formed team

Klaviyo offers marketing automation and customer data management tools tailored for e-commerce businesses. Their platform enables companies to collect and analyze customer information to create personalized marketing campaigns, including email and SMS outreach. Unlike competitors, Klaviyo focuses on e-commerce and operates on a subscription model that allows businesses to scale their marketing efforts. The goal of Klaviyo is to help e-commerce businesses build stronger customer relationships through data-driven strategies.

Company Stage

IPO

Total Funding

$1.5B

Headquarters

Boston, Massachusetts

Founded

2012

Growth & Insights
Headcount

6 month growth

5%

1 year growth

29%

2 year growth

41%
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Simplify's Take

What believers are saying

  • Klaviyo's successful IPO and substantial funding, including $1.478B, provide strong financial backing for future growth and innovation.
  • The launch of Klaviyo AI and its continuous feature expansion position the company as a leader in AI-driven marketing automation.
  • Strategic partnerships, such as with Nosto and LiftEngine, enhance Klaviyo's ecosystem and offer clients comprehensive solutions for personalized marketing.

What critics are saying

  • The competitive landscape in marketing automation is intense, with rivals like ConvertKit and Amazon's Buy With Prime posing significant threats.
  • Rapid expansion and the integration of new features may lead to operational challenges and potential service disruptions.

What makes Klaviyo unique

  • Klaviyo's deep integration with e-commerce platforms like Shopify and its focus on personalized marketing automation set it apart from broader marketing automation tools.
  • The company's robust AI suite, including features like Flows AI and review sentiment analysis, offers advanced capabilities that many competitors lack.
  • Klaviyo's Partner Programs connect businesses with expert agencies, enhancing the platform's usability and customer satisfaction.

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