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ALS Global

Global testing solutions with data-driven insights

Information Technology Technician 2

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeSão Paulo, State of São Paulo, BrazilNo salary listedIn-person

About the Job

Requirements

  • Completed technical qualification in information technology.
  • Knowledge of Active Directory and Office 365.
  • Ability to support carrying and transporting equipment.

Responsibilities

  • Provide employees with courteous support remotely or in person and record activities in the ticketing tool.
  • Control software licenses.
  • Maintain the network.
  • Maintain software and hardware and clean the interiors of computers, mobile phones, tablets, and related equipment.
  • Check equipment performance.
  • Manage users through Active Directory, including access permissions, groups, printing, cameras, and passwords.
  • Support Office 365 tools, including Teams, SharePoint, Word, and Excel.
  • Seek new information technology solutions for the company.
  • Keep the work environment clean and organized.
  • Provide training on day-to-day information technology topics.
  • Assist the IT team in carrying out maintenance plans.
  • Prepare and maintain the technical documentation needed for IT operations and process maintenance.

Desired Qualifications

  • Residence in or easy access to the Santana/Carandiru region is an advantage.

About the Company

ALS Global

Global testing solutions with data-driven insights

ALS Global provides testing services to clients across many industries worldwide. It uses state-of-the-art technologies and innovative methodologies to perform comprehensive tests, with international teams delivering high-quality services and personalized solutions backed by local expertise. The company helps clients turn data into actionable insights to improve safety and health outcomes. Compared with competitors, ALS Global combines a global footprint with local knowledge and tailored approaches, offering data-driven results rather than one-size-fits-all offerings. The goal is to enable a safer and healthier world by applying rigorous testing, analytics, and domain experience to client needs.

Company size
10,001+
Company stage
IPO
Headquarters
Brisbane QLD, Australia
Founded
1863

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