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Rewards Network

Pay-for-performance loyalty marketing for restaurants

Network & Systems Engineering Lead

System Administration +1Updated on Nov 13
Full-timeChicago, IL, USA

About the Job

Requirements

  • At least 5 years of hands-on experience in network engineering, systems administration, or a combined infrastructure role.
  • At least 2 years in a lead or management capacity with direct reports.
  • Demonstrated experience with enterprise networking, including routing, switching, firewalls, and VLANs.
  • Proficiency administering Windows Server and Linux/Unix environments.
  • Working knowledge of AWS or a comparable public cloud platform.
  • Experience supporting or migrating relational databases, including SQL Server and PostgreSQL.
  • Ability to translate technical concepts for non-technical stakeholders and leadership.
  • Ability to prioritize and manage time across people management, project work, and operational response.
  • Ability to work cross-functionally with engineering, product, security, and finance teams.
  • Analytical and cost-conscious approach to infrastructure decisions and vendor options.
  • Ability to operate independently and drive initiatives with minimal oversight.
  • Commitment to documentation, operational rigor, and continuous improvement.

Responsibilities

  • Lead, develop, and support a team of network and systems engineers; manage performance, career growth, and day-to-day prioritization while remaining technically engaged alongside the team.
  • Architect, maintain, and continuously improve on-premises network infrastructure, including routing, switching, firewalls, and physical datacenter topology.
  • Own the health and reliability of Windows and Linux server environments, including patching cadence, configuration management, and OS lifecycle planning.
  • Drive infrastructure modernization initiatives, including datacenter consolidation, network stabilization, and cloud expansion, in partnership with the broader engineering organization.
  • Lead or contribute to database platform migrations and integrations from MS SQL to PostgreSQL, partnering with DBAs and application teams on planning and execution.
  • Collaborate with the AWS-focused SRE team to extend and mature cloud infrastructure, emphasizing networking, security boundaries, and hybrid connectivity.
  • Evaluate infrastructure hardware and software options using a cost-conscious, ROI-driven approach; partner with engineering leadership on procurement decisions and vendor selection.
  • Establish and maintain runbooks, change control practices, and technical documentation supporting reliable operations and audit/compliance requirements.
  • Participate in incident response as an escalation point for network and systems issues; conduct root cause analysis and drive durable remediation.
  • Manage and evolve virtualization and containerization platforms across on-premises and cloud environments, ensuring efficient resource utilization and alignment with infrastructure strategy.
  • Contribute to infrastructure roadmap planning by surfacing technical risks, capacity needs, and modernization opportunities to engineering leadership.
  • Own disaster recovery planning for network and systems infrastructure; define recovery objectives, maintain runbooks, and lead regular disaster recovery testing exercises to validate recoverability.

About the Company

Rewards Network

Pay-for-performance loyalty marketing for restaurants

Rewards Network helps restaurants attract full-price guests through loyalty-program partnerships. Diners earn rewards for dining at participating restaurants, driving visits paid at full price; the company bills on a pay-for-performance basis and offers flexible funding. It provides live sales reports, guest survey analytics, and verified reviews to help operators optimize marketing and operations. The goal is to increase monthly sales and seat occupancy by leveraging loyalty-driven promotions and data-driven insights.

Company size
501-1,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
1984

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