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AgeCare

Runs senior living and long-term care communities

Ward Clerk

Full-Time
No salary listed
Mid
Certification
Edmonton, AB, Canada
In Person
Administrative & Executive Assistance

About the job

Requirements
  • Basic clerical and administrative skills are required.
  • A pleasant telephone manner and strong customer service skills are required.
  • Strong organizational and communication skills are required.
  • The ability to work within tight timelines is required.
  • Experience with Microsoft Office applications is required.
  • Applicants must provide a complete and current Vulnerable Sector Check, including a Criminal Background Check, or be willing to obtain one.
Responsibilities
  • Respond to incoming telephone lines and take and relay messages as required.
  • Greet visitors and direct them as appropriate.
  • Assist with resident information on laboratory requisitions.
  • Maintain or assist with maintaining resident records and files.
  • Perform filing assignments for the Director of Care.
  • Assist with labeling residents' belongings.
  • Prepare and post the nursing schedule under the direction of the Director of Care.
  • Update and maintain the schedule daily, including calling staff.
  • Input daily changes to staff schedules and present them to the Director of Care for approval.
  • Carry out various clerical duties and prepare reports or manuals as required.
Desired Qualifications
  • A Health Care Aide certificate is preferred.

About the company

AgeCare operates senior communities for older adults across Alberta, British Columbia and Ontario, with long-term care, supportive living, retirement living, memory care, hospice and apartments. Its living-in-place model gives residents options as their care needs change, helping them remain close to family and community while their needs evolve. The company combines publicly funded long-term care with seniors' housing and related support services across its Canadian communities. Residents also receive meals, laundry, housekeeping and recreation, combining accommodation with day-to-day support. Founded in 1998, AgeCare is headquartered in Calgary, Alberta.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Calgary, Canada

Founded

1998

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Simplify Jobs

Simplify's Take

What believers are saying

  • Dementia training reaches beyond clinicians: AgeCare's Imagine program includes online modules and facilitated sessions for housekeeping staff through executives.
  • Clinical hiring spans several levels: AgeCare's October 2026 board lists nursing, personal-support and clinical-leadership jobs.
  • Leaders are learning new tools: AgeCare trained over 200 in AI and automation before October 2026's Innovation Lab launch.

What critics are saying

  • Employment terms differ by site: AgeCare's 2024 report lists 87 collective agreements, 20 unions and 135 benefit plans.
  • Many vacancies lack permanent status: an October 2026 AgeCare board snapshot listed 362 casual and 106 temporary postings.
  • Pricing freedom is limited: AgeCare's 16-home Ontario partnership receives provincially set funding and resident co-payments.

What makes AgeCare unique

  • Mental-health care has dedicated housing: AgeCare serves residents with specialized needs at Mount Royal, SkyPointe and Sandringham.
  • Services bring generations together: AgeCare combines residential care with on-site childcare and adult-day programs.
  • Care operations connect with academic research: AgeCare funds a three-year Mount Royal chair studying aging.

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