Egypt Education Platform

Runs private schools and preschools in Egypt

Parent Relations Executive

Customer ExperienceConfirmed live in the last 24 hours

Full-timeNew Cairo City, Cairo Governorate, EgyptNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Communications, Education, Social Work, or a related field is required.
At least 2 years of experience in a customer service or relations role is required; experience in an educational setting is preferred.
Proficiency in Microsoft Office is required.
Strong organizational skills and the ability to manage multiple tasks simultaneously are required.
The ability to work independently and as part of a team is required.

Responsibilities

Serve as the primary point of contact for parents, addressing inquiries, concerns, and suggestions professionally and courteously.
Organize and facilitate parent meetings, workshops, and school events to encourage participation and collaboration.
Maintain accurate records of parent interactions and follow up on issues to ensure concerns are addressed promptly.
Collaborate with school administration and staff to develop strategies that enhance parental involvement and support student success.
Conduct surveys and gather parent feedback to assess satisfaction and identify areas for improvement.
Develop and distribute informative materials communicating school policies, programs, and events to parents.
Assist in marketing and promotional activities to engage the community and promote the school.

Desired Qualifications

Experience in an educational setting.
Experience with customer relationship management (CRM) software.

Parent Relations Executive - National School

Egypt Education Platform · New Cairo City, Egypt · Full-time · Posted 2026-02-09

Workplace: on_site

Department: Confidential

Description

Egypt Education Platform is seeking a dedicated and proactive Parents Relation Executive to join our team at the National School. This role is essential for fostering positive relationships between the school, parents, and the community, ensuring effective communication and engagement.

Key Responsibilities:

Serve as the primary point of contact for parents, addressing inquiries, concerns, and suggestions with professionalism and courtesy.
Organize and facilitate parent meetings, workshops, and school events, encouraging active participation and collaboration.
Maintain accurate records of parent interactions and follow up on issues, ensuring that all concerns are addressed promptly.
Collaborate with school administration and staff to develop strategies that enhance parental involvement and support student success.
Conduct surveys and gather feedback from parents to assess satisfaction and identify areas for improvement.
Develop and distribute informative materials that communicate school policies, programs, and events effectively to parents.
Assist in marketing and promotional activities to engage the community and promote the school.

Requirements

Bachelor’s degree in Communications, Education, Social Work, or a related field.
Minimum of 2 years of experience in a customer service or relations role, preferably in an educational setting.
Excellent interpersonal and communication skills, with the ability to relate effectively to parents, students, and staff.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
Proficient in MS Office and experience with CRM software is a plus.
Ability to work independently and as part of a team, demonstrating a commitment to the school’s mission and values.

The successful candidate will play a critical role in enhancing the parental experience and ensuring that families feel valued and connected to the school community. All appointments are contingent on suitable background checks and references.

Benefits

Medical Insurance for self
Transportation upon availability

Apply

Apply at Egypt Education Platform

About the Company

Egypt Education Platform

Runs private schools and preschools in Egypt

Egypt Education Platform runs private schools and preschools for families in Egypt, combining international education with national language-school programs under several brands. Its schools span kindergarten through secondary education, while its preschools focus on early childhood learning and preparation for school. The platform develops campuses, acquires existing education businesses and manages schools through operating agreements, giving it several ways to build its network. Student enrollment generates revenue, and the group supports its schools with corporate functions alongside academic operations. Egypt Education Platform was established in 2018 and is headquartered in Cairo.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 2018

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