Facilities Manager - Account Lead Position

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Facilities Manager _ Account Lead Position

About the role:
To provide comprehensive facility, contract and procurement management with a focus on continuous improvement. To achieve financial and other KPIs established by the Client, the Regional Operations Director and Senior Facilities Manager. Delivery of services in accordance with the CLIENT Management Agreement.
 
What this job involves:
[Procurement and Vendor Management]

• Assist in the evaluating the vendor procurement and management practices of your designated  CLIENT site and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
• Co-ordinate and monitor the contractor management program ensuring all vendors comply with all aspects of their agreement
• Ensure the Contract Management Database is up to date at all the times

[Facilities Operations]

• Assist in the implementation a comprehensive energy management program for your site(s)
• Assist and monitor building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
• Monitor the Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure. Liase with the Nerve Centre on any outstanding Work Orders.
• Ensure that the team liaises closely with the Regional Operations procedures to ensure service standards are maintained
• Recommend continuous quality improvement practices across your site, ensuring initiatives are shared across all sites
• Ensure consistency of regional policies & procedures with constant updating of Delphi+. As required
• Implement, comply with and audit all internal management systems, for quality assurance
• Assist the Management Team with the coordination of Churn and other relocations  activities   

[Risk Management]

• Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
• Ensure critical operations and sites are identified across the region.
• Assist in the implementation and monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client Microsystems and JLL reputation.
• Support the implementation and monitoring of disaster recovery and business continuity plans
• Follow established escalation procedures and incident reporting procedures 

[Profitability/ Savings Initiatives]

• Assist the Senior Jones Lang LaSalle Account Leadership team with generating operational savings and creating initiatives to improve processes and practices

[Customer Service / Client Relationships]

• Provide superior customer service
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
• Pro-actively manage CLIENT expectations ensuring that the service levels are maintained .

[Reporting]

• Assist in the budgeting process as required
• Provide input as required into the Monthly Report to CLIENT
• Active involvement in the monitoring and achieving the required Key Performance Indicators

[Leadership / Staff Management]

• Actively support an environment that supports teamwork, co-operation & performance excellence within the Real Estate team
• Obey the temporary working arrangement from the leadership.

Job Requirements

• A university degree or professional qualification in engineering/facilities management;
• Over 7 years practical experience in facilities operations;
• Interpersonal skills with a strong client focus.
• Technical comprehension and experience with performance based service contracts and vendor management both soft and technical
• Knowledge of local occupational safety requirements
• Ability to work within a budget
• Demonstrated initiative 
• Strong written and oral communication skills.
• Ability to solve problems

Location:

On-site –Seoul, Korea, Republic of

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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