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Nationwide Vision

Optometric Technician

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeTucson, AZ, USANo salary listed

About the Job

Requirements

  • At least 1 year of experience in a role involving customer or patient interaction, or an equivalent combination of education and experience.
  • A favorable background check as required by the state.
  • Proof of identity and the right to work in the United States.
  • A high school diploma or GED.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to meet the physical demands, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; handling items up to 25 pounds; fine motor use of the hands; and required visual and auditory acuity.

Responsibilities

  • Facilitate patient flow.
  • Assist the doctor with preliminary testing.
  • Verify medical and vision insurance.
  • Communicate with patients, doctors, and managers.
  • Respond to inquiries by phone, email, and in person.
  • Build relationships with patients while providing medical support and delivering the Total Patient Experience.
  • Comply with company policies and procedures, including HIPAA.
  • Work with urgency while respecting patients’ time and the doctor’s schedule.
  • Operate a manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field equipment, GDX, or OCT.
  • Follow established scripts for equipment testing, including photos, visual fields, and visual acuity.
  • Clean examination equipment, including the tonometer tip.
  • Interact courteously and professionally with employees at all levels.
  • Perform general office duties and cleaning as assigned by the manager.
  • Support a positive, team-oriented, patient-focused work environment.
  • Meet business scheduling needs, which may include weekends, schedule changes, or extended hours.
  • Travel to other locations as needed to carry out essential duties.

Desired Qualifications

  • Previous medical office experience is preferred.
  • Previous ophthalmic experience is strongly preferred.

About the Company

Company size
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Total funding
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