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Baystate Health

Operates regional hospitals and health services

Behavioral Resource Technician

Nursing & Frontline Patient CarePosted on Nov 13
Full-timeSpringfield, MA, USA$17.01 - $22.81 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least 1 year of relevant patient care experience is required; qualifying experience may include behavioral health patients, direct patient care, group home patients, paraprofessional work, or one year in a BRT Apprentice role.
  • Experience as a direct health care provider, psych sitter, certified nursing assistant, medical assistant, home health aide, or personal care assistant is required.
  • CPR through an American Heart Association Basic Life Support Provider certification is required.
  • Approved workplace safety and de-escalation training is required within 6 months of employment.

Responsibilities

  • Provide safety observation of assigned patients.
  • Maintain a safe environment and interact with patients, families, and staff in a caring, professional manner.
  • Provide patient care as assigned, which may include bathing, feeding, toileting, ambulating, turning, and repositioning.
  • Immediately report changes in a patient's condition or behavior to the nurse and document observations every 15 minutes during the shift.
  • Demonstrate competency in one-to-one patient observation in accordance with the care of the suicidal patient policy, remaining awake and alert at all times.

Desired Qualifications

  • Two years of experience working with behavioral health patients is preferred.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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