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Bertelsmann

Global media, services, and education conglomerate

Operations Analyst

Data Analysis +1Confirmed live in the last 24 hours
Full-timeMszczonów, PolandNo salary listed

About the Job

Requirements

  • At least two years of experience in logistics or operational analysis, gained in a distribution center, warehouse, or logistics environment.
  • Practical knowledge of warehouse processes.
  • Very good knowledge of Microsoft Excel and Power BI for data analysis, report creation, and business decision support.
  • Experience with SAP warehouse modules and/or warehouse management systems (WMS) supporting logistics processes.
  • Analytical skills for analyzing data, monitoring key performance indicators, identifying irregularities, and proposing solutions to improve operational efficiency.
  • An analytical approach to data and problem-solving, including combining information from different sources, recognizing dependencies and deviations, drawing conclusions, identifying causes of problems, and translating analysis into recommendations and actions.
  • Ability to work under time pressure, prioritize tasks, and deliver analyses, reports, and solutions on time as business needs change.
  • Good work organization and documentation practices, including planning tasks and maintaining complete, clear, reproducible records of analyses, changes, and actions.
  • Willingness to work closely with operations and IT teams and function effectively in a project environment.
  • English proficiency sufficient for communication in an international environment.
  • Independence, responsibility for assigned tasks, proactivity, goal orientation, and initiative in improving processes and finding solutions.
  • Experience with analytical tools, particularly SQL for working with databases and writing queries, Power BI, Power Query, DAX, and advanced Microsoft Excel, sufficient to prepare, analyze, and automate reports and process data.

Responsibilities

  • Prepare recurring and ad hoc operational reports, analyses, and forecasts to support warehouse operations, planning, and business decision-making.
  • Monitor operational results and key performance indicators, analyze process efficiency, and regularly report key results.
  • Develop and automate reporting in business intelligence systems and Power BI, maintaining data quality and clear data visualization.
  • Design, develop, and maintain business intelligence reporting and analytics solutions tailored to business and operational needs; use data to identify trends, deviations, and areas requiring further analysis.
  • Co-develop and improve key performance indicators and business measures, and define calculation rules to ensure consistency, clarity, and alignment with operational and business objectives.
  • Analyze and optimize processes, identify areas for improvement, and support implementation of solutions that increase operational efficiency.
  • Map, analyze, and document business processes; identify dependencies, bottlenecks, and optimization opportunities; and support solutions that improve process execution.
  • Help resolve issues involving warehouse management systems and other tools used in daily operations.
  • Provide managers with analyses, recommendations, and findings to support business and operational objectives.
  • Work with operations, IT, planning, and optimization teams on projects improving processes and systems, based on preliminary investment analysis.
  • Work with internal and external clients and teams across operations, IT, planning, and other organizational areas; understand their business needs and translate them into analytical, reporting, and process solutions.

Desired Qualifications

  • Experience with JIRA or a similar ticketing system, and VBA.
  • Knowledge of analysis and optimization methods, including PDCA, 5 Whys, Ishikawa, Lean, Agile, and 7W.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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