Assistant Manager

Job Description

Domino's in Peru, United States is seeking an enthusiastic and detail-oriented Assistant Manager to join our dynamic team at 1002 Shooting Park Rd. In this pivotal role, you will partner with the Store Manager to drive operational excellence, foster a positive team environment, and deliver exceptional customer experiences. As an Assistant Manager, you will demonstrate leadership, analytical thinking, and a commitment to achieving our organizational goals while maintaining the highest standards of service and quality.

• Oversee daily store operations and manage shifts with efficiency and transparency, ensuring smooth workflow and adherence to company standards
• Lead, train, and motivate team members with a supportive and inclusive approach, fostering professional development and growth opportunities
• Interact positively and empathetically with employees and customers, building strong relationships and resolving concerns promptly
• Manage cash handling, financial transactions, and reconciliation with accuracy and attention to detail
• Maintain store cleanliness, organization, and visual standards to create an inviting environment for customers
• Answer phones, process customer orders accurately, and provide responsive customer service
• Ensure strict compliance with food safety regulations, quality standards, and company policies
• Assist in inventory management, stock control, and ordering processes to optimize operational efficiency
• Analyze performance metrics and contribute to data-driven decision-making to support sales targets and operational goals
• Participate actively in team meetings, share innovative ideas, and collaborate on process improvements
• Support the Store Manager in implementing strategic initiatives and achieving organizational objectives
• Demonstrate resilience and decisiveness when handling challenging situations and customer complaints

Qualifications

• Proven leadership skills with the ability to motivate, inspire, and develop team members in a collaborative environment
• Excellent customer service orientation with a friendly, approachable, and empathetic demeanor
• Strong analytical and problem-solving abilities with attention to detail
• Proficient time management and multitasking skills to thrive in a fast-paced environment
• Demonstrated ability to handle pressure, remain organized, and maintain composure under demanding circumstances
• Proficiency in cash handling, financial management, and basic accounting principles
• Excellent communication and interpersonal skills with the ability to work inclusively with diverse teams
• Physical capability to lift up to 25 pounds regularly and stand for extended periods
• High school diploma or equivalent
• Food service industry experience preferred
• Knowledge of food safety standards, quality assurance, and inventory management preferred
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Conflict resolution and performance management experience preferred
• Positive attitude, willingness to learn, and commitment to professional growth within the organization

Additional Information

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Assistant Manager:
•Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 15 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
•A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license
•A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.
•Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you schedule is pretty flexible, you have to be willing to work when the team needs you the most.
•You have to be at least 18 years old.
You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!