Brow Expert - Beauty Consultant
About the job
- Proficiency in spoken and written English.
- Strong retail sales and/or service history.
- Comfort with face-to-face customer engagement.
- Basic make-up application knowledge.
- Ability to work shifts, weekends, and public holidays.
- Demonstrate the use of the brand’s make-up products and services.
- Market and sell the brand’s products and services.
- Build and maintain good relationships with customers, store managers, and cast members.
- Engage customers in productive discussions to address skin concerns.
- Identify customers’ skin conditions and recommend appropriate products.
- Host or organize occasional workshops or parties for customer engagement.
- Perform only Benefit-approved and trained services offered on the service menu, in accordance with Benefit quality standards, to ensure customer satisfaction.
- Arrange appointments for return services.
- Maintain counter cleanliness.
- Ensure top-selling stock does not run low or out of stock and that shelves are fully stocked at all times.
- Keep personal brow bar areas in good condition and communicate maintenance issues to the counter manager or sales manager.
- Adhere to the brand’s hygiene standards.
- Wear the Benefit uniform and apply full make-up during work hours.
- An aesthetician or waxing license is an advantage.
About the company
LUXASIA operates as an omnichannel beauty brand-builder in Asia Pacific. It helps luxury beauty brands enter markets and grow by delivering integrated services across luxury retail, online commerce, consumer marketing and analytics, and supply chain management. The company works with a broad portfolio of over 100 brands and has joint ventures with major players like LVMH, Revlon, Puig, Shiseido, and Orveon to extend its reach. Its platform combines on-the-ground retail presence with digital channels and data-driven marketing to manage every step of a brand’s growth in the region. LUXASIA differentiates itself through its scale (15 markets and 2700 employees), deep regional expertise, and a full-suite, end-to-end service offering under one roof. The company's goal is to help luxury brands successfully enter Asia Pacific and expand their market presence, while providing opportunities for its people to grow and contribute as part of a collaborative team.
Company Size
501-1,000
Company Stage
N/A
Total Funding
$6.9M
Headquarters
Singapore, Singapore
Founded
1986
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Simplify's Take
What believers are saying
- 2026 awards in Malaysia, Vietnam, and Indonesia validate recent retail execution.
- New boutiques and concepts in Malaysia, Vietnam, and Indonesia show active door expansion.
- India luxury beauty demand is forecast to double by 2028, supporting brand onboarding.
What critics are saying
- Luxury beauty dependence leaves 90% of revenue exposed to brand-partner concentration.
- Localization in India is running late, threatening Fenty and Laura Mercier execution.
- Any major brand exit would damage LUXASIA's omnichannel model and partner credibility quickly.
What makes LUXASIA unique
- LUXASIA spans 15 APAC markets, serving 100-plus luxury beauty brands.
- It owns end-to-end capabilities: retail, ecommerce, consumer marketing, analytics, and supply chain.
- Its India and Southeast Asia localization wins attract brands like Creed, Fenty, and Chantecaille.
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Benefits
- Health Insurance
- Mental Health Support
- Training Programs
- Employee Discounts