Senior Manager Global Knowledge Base
About the job
- Bachelor’s degree in Data Management, Digital Strategy, Business, Information Technology, Engineering, Product Management, Marketing, or a related field.
- 7+ years of experience in Knowledge Management, Data Management, Digital Platforms, Customer Experience, Product Strategy, Business Transformation, or related disciplines.
- Demonstrated success creating measurable business value through customer experience, data, insights, digital platforms, knowledge ecosystems, or AI-enabled solutions.
- Experience with analytics, data ecosystems, semantic search, content intelligence, automation, and AI technologies.
- Strong experience partnering with Commercial, Product, Marketing, IT, Digital, Finance, and regional leadership teams.
- Exceptional communication, presentation, and executive influence skills.
- Proven ability to lead cross-functional initiatives in complex, global environments.
- Experience managing and developing geographically distributed teams.
- Strong problem-solving, strategic thinking, and execution capabilities.
- Willingness to travel internationally as business needs require.
- Own and advance the Global Knowledge Management strategy as a strategic pillar of the Enterprise Customer Experience Program.
- Develop and execute a long-term roadmap that positions knowledge as a competitive differentiator and business enabler.
- Define success measures, operating models, governance frameworks, and value realization plans.
- Transform the Global Knowledge Base into an AI-enabled, insight-driven platform supporting enterprise growth.
- Define and execute the future-state vision for the Global Knowledge Base platform.
- Establish standards for content strategy, knowledge architecture, data governance, lifecycle management, and AI integration.
- Partner with IT, Digital, Product Management, and AI teams to deliver scalable and reliable enterprise solutions.
- Ensure the platform supports customer, commercial, product, and digital business objectives globally.
- Serve as the voice of the customer within the knowledge ecosystem.
- Engage directly with customers, business leaders, regions, and external partners to identify unmet needs and opportunities.
- Translate customer insights into scalable knowledge solutions and business improvements.
- Act as a trusted advisor to senior leaders on customer experience and knowledge strategy.
- Drive adoption of AI-powered capabilities, including semantic search, content intelligence, recommendation engines, automation, and predictive insights.
- Improve knowledge discovery, usability, relevance, and decision support for internal and external users.
- Leverage data and analytics to identify customer trends, business opportunities, and operational improvements.
- Advance intelligent technologies that enhance customer engagement and business performance.
- Lead global adoption efforts to ensure knowledge capabilities create measurable business value.
- Partner with regional leaders to align knowledge solutions with market-specific priorities and customer needs.
- Balance global consistency with regional flexibility to maximize adoption and business impact.
- Drive awareness and usage through enablement, communications, and stakeholder engagement programs.
- Design and manage the global operating model for knowledge and data management.
- Establish standards for content quality, ownership, access management, usage, and performance monitoring.
- Implement governance structures that drive accountability, consistency, and continuous improvement.
- Ensure sustainable and scalable knowledge operations across the enterprise.
- Identify, develop, and scale knowledge-based and data-enabled products.
- Support the creation of customer-facing solutions such as decision-support tools, diagnostics, benchmarking platforms, product selectors, and advanced analytics capabilities.
- Partner with Product Management, Commercial, Finance, and regional teams to develop business cases, pricing models, and growth strategies.
- Convert enterprise knowledge and data assets into revenue-generating opportunities.
- Partner closely with Customer Experience, Commercial, Product, Marketing, IT, Digital, Finance, and regional leadership teams.
- Influence senior stakeholders in a highly matrixed global organization.
- Align knowledge strategy with customer priorities, digital initiatives, product roadmaps, and operational objectives.
- Remove barriers, establish alignment, and accelerate execution across functions.
- Lead, develop, and inspire a globally distributed multidisciplinary team across Mexico, the United States, and Slovakia.
- Foster a culture focused on customer value, innovation, accountability, collaboration, and measurable outcomes.
- Build organizational capabilities that support scalable knowledge operations and continuous improvement.
- Coach and develop future leaders within the knowledge management function.
- Evaluate and manage strategic service providers and technology partners.
- Ensure third-party solutions and services support enterprise objectives and capability maturity.
- Hold partners accountable for quality, adoption, service levels, and business outcomes.
- Drive continuous improvement across the vendor ecosystem.
- Master’s degree in Business Administration, Digital Transformation, Data Analytics, Information Management, or a related field.
- Experience leading enterprise knowledge platforms or customer experience transformation initiatives.
- Familiarity with AI-driven knowledge management platforms and enterprise search technologies.
- Experience with customer-facing digital products, product management, or data monetization initiatives.
- Experience working within manufacturing, industrial, automotive, or technology-driven organizations.
- Knowledge of change management, operating model design, and enterprise governance frameworks.
About the company
Clarios designs and manufactures low-voltage batteries for vehicles and other machines, producing over 150 million batteries annually for cars, commercial fleets, powersports, and leisure uses. The product lineup includes Flooded Lead-Acid, AGM, Clarios xEV, Lithium-Ion, and SMART batteries that power features like heated seats, safety systems, and other equipment across markets in Latin America, Europe, and China. It earns revenue by producing these battery technologies and selling them to automakers, fleets, and other end-users, drawing on long-standing lead-acid expertise and a broad portfolio. The goal is to be a leading supplier of reliable, high-performance low-voltage energy storage that serves diverse vehicle types and use cases worldwide.
Company Size
5,001-10,000
Company Stage
Debt Financing
Total Funding
$2B
Headquarters
Glendale, Wisconsin
Founded
2019
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Simplify's Take
What believers are saying
- Battery Manager expanded to Europe on September 14, reaching 1,100 vehicles and 20 fleets.
- Clarios, Altris, and InoBat validated sodium-ion performance to minus 40°C, targeting pilot production.
- September 2026 energy projects saved 8 million kilowatt-hours and bolstered European supply reliability.
What critics are saying
- CATL, Xupai, and automakers are pushing sodium-ion, threatening lead-acid volumes by 2028.
- OEMs shifting low-voltage architectures to lithium-ion or supercapacitors would hollow Clarios’ core battery franchise.
- Lead-price swings and stricter recycling rules squeeze margins despite Boliden’s low-carbon supply deal.
What makes Clarios unique
- Clarios sells one-in-three vehicle batteries, spanning OEM, aftermarket, fleets, and EV auxiliary systems.
- Its closed-loop network recycles 8,000 batteries hourly and now includes Ecobat’s European plants.
- Clarios pairs VARTA distribution with connected services, sodium-ion R&D, and workshop diagnostics across Europe.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Flexible Work Hours
Parental Leave
Wellness Program
Growth & Insights and Company News
6 month growth
0%1 year growth
0%2 year growth
1%Clarios expands recycled PP portfolio for automotive use. 2026-10-08 Clarios is extending its Seculene range with around 30 polypropylene compounds based on 100% post-consumer recycled material. The grades are intended for automotive applications including battery housings, bumpers, underbody components and interior parts. Clarios is expanding its portfolio of recycled plastics for the automotive industry with the Seculene product line. The range comprises polypropylene compounds made from 100% post-consumer recycled material and is intended for applications including battery housings, bumpers, underbody components and interior parts. According to the company, the expanded offering is designed to help vehicle manufacturers and suppliers address growing demand for high-performance recyclates and prepare for future regulatory requirements. Recycled polypropylene is becoming increasingly relevant to the automotive supply chain as proposed European rules introduce mandatory minimum recycled plastic content for new vehicles. The planned targets under the new European End-of-Life Vehicle Regulation call for 15% recycled plastic content by 2032 and 25% by 2036. A defined share would have to originate from end-of-life vehicles, increasing demand for recycled materials with reliable performance and availability. Recycling and compounding capacity. Clarios is further developing its Seculene business at its Hanover site and at recycling facilities in Freiberg and Braubach, which were acquired in May 2026. The company is using these operations to extend its supply of recycled materials for the automotive sector and strengthen its capabilities across the polypropylene recyclate value chain. "We are reaffirming Clarios' commitment to circular value creation, resilient European supply chains, and reliable customer partnerships by expanding our polypropylene recycling and compounding capabilities," said Dr. Christian Rosenkranz, Vice President Industry and Government Relations EMEA at Clarios. Approximately 30 PP grades. Clarios will present the Seculene product line at Fakuma in Friedrichshafen from October 12 to 16. The portfolio includes approximately 30 material grades, covering unfilled and filled PP compounds as well as PP-EPDM compounds. The range also contains a flame-retardant polypropylene compound certified to UL 94 V0 and listed with a Yellow Card. The material is intended to meet stringent fire protection requirements and enable use in safety-critical applications. Read more:
Clarios deepens strategic engineering partnership in europe to develop sodium-ion batteries. 2 October 2026 12:45 Clarios, a global leader in advanced low-voltage energy storage solutions and owner of Varta Automotive, and Piaxo, a Romanian automotive engineering company, are deepening their strategic engineering partnership in Romania to support innovation, international engineering collaboration, and future mobility solutions. By expanding R&D activity in Romania, the partnership supports Clarios' growing European technology footprint in advanced battery and low-voltage systems. Credit: Clarios From the left -Dr. Alexander von Laack, Chief Technology Officer, Clarios, and Ion Petic, Chief Executive Officer, Piaxo The partnership connects Piaxo's multidisciplinary engineering capabilities in a new Timișoara centre with Clarios' global technology organisation while maintaining both companies as separate organisations with distinct roles and responsibilities. The new centre supports R&D projects in areas such as battery management systems (BMS) for next-generation energy storage solutions, including sodium-ion and lithium-ion batteries, as well as inverter and supercapacitor technologies essential for modern vehicles and safety-critical functions. Since the start of the collaboration, Piaxo has continued to expand its engineering organisation in Timișoara and today employs nearly fifty engineering professionals. The team contributes expertise across disciplines relevant to advanced low-voltage systems development, including software, systems engineering, validation and related engineering activities. The announcement comes as Piaxo expands into its mixed-use ISHO office location in Timișoara, with engineering facilities and a development and testing laboratory. The location provides a foundation for cross-functional engineering, advanced validation, expertise development and international collaboration in one of Romania's important technology hubs. The collaboration highlights the quality of Piaxo's engineering environment, the relevance of Timișoara as a technology location in the European automotive landscape, and the shared ambition of both companies to support complex engineering work through international collaboration. It also reinforces Piaxo's role as a Romanian engineering company contributing to future mobility solutions. "This partnership with Piaxo supports our broader technology transformation and strengthens how we collaborate across engineering disciplines," said Dr. Alexander van Laack, Chief Technology Officer, Clarios. "As low-voltage systems become more advanced, connected and software-enabled, partnerships like this help us combine complementary expertise in a structured and globally connected engineering environment." For Piaxo, the collaboration strengthens its position as a trusted technology partner and employer in the Romanian market. "Our engineering facilities and development laboratory in Timișoara mark an important step in the development of our engineering capabilities," said Ion Petic, Chief Executive Officer, Piaxo. "Our collaboration with Clarios creates opportunities for our engineers to contribute to globally relevant engineering work, build specialised expertise and collaborate with international engineering teams on increasingly complex technology programmes." The collaboration reflects Clarios' evolution toward more advanced, connected and software-enabled low-voltage systems. It also highlights how Piaxo's engineering capabilities in Romania support engineering processes, technology development, validation and globally relevant product development objectives.
Inspiring curiosity today to power the innovators of tomorrow. Clarios sparks STEM curiosity in young readers through Battery Town, a children's book that makes energy storage fun and accessible. Why STEM education starts with asking questions. At Clarios, Clarios believe that innovation begins with curiosity. Long before young people choose a career path, develop technical skills, or become the engineers, scientists and problem-solvers of tomorrow, they start by asking simple questions about how the world works. Supporting education and helping the next generation develop an interest in science, technology, engineering and mathematics (STEM) is an important part of how Clarios contribute to the communities where Clarios live and work. That is why Clarios is proud to partner with the author of The Curious Crew Explores children's book series to develop its newest title, Battery Town. The book introduces young readers to the fascinating world of energy storage through storytelling, imagination and discovery. Making invisible technology visible. Batteries and energy storage are essential to modern life, powering the vehicles Clarios drive, the devices Clarios rely on and the systems that keep its world moving. Yet because the way batteries store and release energy is largely invisible, these concepts can be difficult for children to understand. The Curious Crew Explores Battery Town takes on this challenge by transforming a complex scientific topic into an engaging adventure for children aged six to twelve. Rather than explaining batteries through technical definitions, the story follows the main characters as they are magically shrunk and transported inside a battery, discovering firsthand how energy is stored, transferred and used. By watching an adult use this knowledge to jump-start their neighbor's car, they see how scientific understanding can solve real-life problems. Through this imaginative approach, young readers learn not only about science but also about the value of curiosity, critical thinking and problem-solving. Building future skills through storytelling. As industries continue to evolve, future generations will need a wide range of skills to thrive in a rapidly changing world. Not just technical literacy, but also creativity, analytical thinking and a willingness to keep learning will become increasingly important. Research consistently shows that early exposure to STEM topics helps spark long-term interest in science and technology. However, this only works when learning feels accessible, relevant and enjoyable. That is what makes projects like Battery Town so valuable. By combining science with storytelling, the book helps children explore complex concepts in a way that feels natural and exciting. Rather than passively absorbing information, children are inspired to explore, ask questions and reach their own conclusions. These are the same qualities that drive innovation in classrooms, laboratories and workplaces around the world. Bringing expertise to education. To ensure scientific accuracy, Clarios engineers collaborated closely with the book's creators throughout the development process. As a global leader in low-voltage energy storage, Clarios brought decades of technical expertise to the project, helping ensure that the concepts presented in the story accurately reflect the science behind battery technology while remaining accessible to young readers. "Battery Town does a fantastic job in turning a complex topic into an engaging story for children. We are proud to support this wonderful book that helps young learners explore energy, batteries and sustainability in a way that sparks curiosity and makes learning fun," said Irina Kudenko, Corporate Social Responsibility Lead, Clarios EMEA. The collaboration reflects Clarios' commitment to sharing knowledge, supporting education and helping make STEM subjects more approachable for young audiences. Investing in the next generation. Creating a more sustainable future requires more than technological innovation. It requires investing in people. By supporting educational initiatives that inspire curiosity and expand access to STEM learning, businesses can play a meaningful role in helping young people understand the challenges and opportunities that will shape tomorrow's world. Through projects like The Curious Crew Explores Battery Town, Clarios is helping children discover the science behind everyday life while encouraging the mindset that drives future innovation: the confidence to keep asking questions. Because every great discovery starts with curiosity.
Clarios is launching Battery Manager, its battery-monitoring subscription service for commercial fleets, in Europe. The company announced the expansion on 14 September at the IAA Transportation show in Hannover, Germany. The service was running on about 1,100 connected vehicles in early September and is working with 20 fleets. Clarios expects to surpass 2,000 vehicles in October. The hardware includes an aftermarket sensor on the battery's negative post and a gateway that sends data to the cloud. The service monitors battery health, charge levels, and starter or alternator issues. It works with AGM and SLI batteries from any manufacturer and supports 12-, 24-, and 48-volt systems. Pricing varies by fleet size, reaching up to $15 per vehicle monthly for smaller fleets. Clarios estimates the service saves fleets approximately $500 per truck annually.
Clarios takes its battery subscription to European fleets. Battery Manager flags weak batteries and failing alternators before a dead battery takes a driver off the road. · Saturday, September 26, 2026 HANNOVER, Germany - Clarios is taking Battery Manager, its monthly-fee battery-monitoring service for commercial fleets, to Europe. The company announced the expansion Sept. 14, timed to the IAA Transportation show in Hanover, Germany. The service was running on about 1,100 connected vehicles across last-mile, long-haul and day cab operations in early September, Cagatay Topcu, vice president of Connected Services at Clarios, said during a Sept. 8 media briefing. The company is working with 20 fleets and expects to pass 2,000 vehicles in October, he said. Clarios introduced the service as Battery Manager Pro in March at the Technology & Maintenance Council's 2026 exhibition in Nashville, Tenn. At the time, it expected to sign its first customer that month, FreightWaves reported. Junior Barrett, global director of business development, said Clarios will reach about 2,000 paying installs by the end of September. Some fleets overspend on batteries, Topcu said, running eight on a truck or replacing them every year. Others end up with trucks stranded by a dead battery. Clarios estimates the service saves a typical fleet about $500 per truck per year. What the sensor tracks. The hardware is an aftermarket sensor on the battery's negative post, a wire harness and a Clarios gateway that sends the data to the cloud. Heavy-duty trucks generally don't have a battery sensor, Barrett said, and Clarios' analytics run on the data that sensor collects. The sensor works with AGM and SLI batteries from any manufacturer, including ones Clarios doesn't make, and with trucks from any OEM, Barrett said. Topcu said it covers 12-, 24- and 48-volt systems, including the low-voltage side of battery-electric vehicles. Christina Yarnold, director of product management for Connected Services, said the service reports on three things: a battery nearing end of life, a state of charge low enough to risk a no-start, and a failing starter or alternator. "It's not about the data. It's about insights and actions. Nobody needs another dashboard," Yarnold said. Low-charge alerts can go by email or text to whoever is on duty. Because each sensor is paired to a single battery, a technician replaces only the one that's failing. Pricing and payback. Pricing varies with fleet size, complexity and engagement and runs as high as $15 per vehicle per month for smaller fleets, Barrett said. At that rate, a truck costs $180 a year to monitor against Clarios' $500 savings estimate. Asked about a hypothetical 50,000-truck fleet, Barrett put the savings at $25 million a year. That figure counts only hard costs such as jump starts and tow trucks. "Soft cost isn't in that math: driver sitting waiting, customer experience," he said. In Europe, Barrett said, the draw is downtime and driver hours. A battery failure that hits when a driver is out of hours takes that driver off the road. Self-install and telematics integration. Clarios first assumed Battery Manager would need professional installation and hired a third-party installer. Fleets told the company their own technicians could handle it. Barrett said technicians now finish in 15 to 20 minutes after their first unit, and one union shop did its first in under 10. Setup runs through Clarios' ConnectHub mobile app. For now, each truck carries a Clarios gateway. Barrett called that a short-term strategy. Longer term, Clarios plans to pull sensor data through the gateways telematics service providers already have on trucks. Barrett said Clarios reaches small fleets through those providers and sells directly to large ones. "In the very near future you'll hear another announcement about an actual TSP integration," Barrett said. "We need to be seamless, not another login." Upcoming FreightWaves Events Compliance Brokerage Compliance Symposium The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN F3 Awards Dinner The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN FreightTech F3: Future of Freight Festival Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals. October 27, 2026 - October 28, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN