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CSL

Develops and delivers biotherapies and vaccines

Medical Screener - Reception Technician, Customer Service

Clinical Support & Patient AdministrationPosted on Nov 13
Part-timeNorman, OK, USANo salary listedIn-person

About the Job

Requirements

  • Follow Standard Operating Procedures and Health, Safety & Environmental and Occupational Safety and Health Administration policies and procedures.
  • Maintain confidentiality of personnel, donor, and center information.
  • Bilingual skills may be required at the organization's discretion.

Responsibilities

  • Greet donors and conduct registration procedures to verify donor suitability for the plasma pheresis process.
  • Assist qualified donors in completing the screening process, including assessing self-administered health histories, answering basic medical questions, referring donors to medical staff when appropriate, and performing blood pressure, pulse, weight, and temperature screenings.
  • Perform finger sticks to obtain samples for donor hematocrit and total protein levels.
  • Upon appropriate training, educate new donors about therapeutic products made from donated plasma, the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition, and other pertinent information; answer donor questions accurately and promptly.
  • May register applicant and transfer donors after appropriate training and according to operational needs.
  • May answer telephone calls and answer callers' questions or transfer calls to appropriate staff.
  • Monitor donors for reactions during or after the pheresis process and notify appropriate staff.
  • Alert the Group Leader or Supervisor to donor flow issues.
  • Accurately record donor data in the electronic donor information management system as outlined in Standard Operating Procedures.
  • Understand policies and procedures associated with hyper immune programs at the center, if applicable.
  • Maintain a clean, efficient work environment and ensure operating supplies and forms are available as needed.
  • Promote safety in all actions.
  • May be cross-trained in other areas to meet business needs.
  • Perform other job-related duties as assigned.

About the Company

CSL

Develops and delivers biotherapies and vaccines

CSL is a global biotechnology company that develops and delivers biotherapies and influenza vaccines. It focuses on plasma-derived and recombinant therapies for rare and serious diseases and sells to healthcare providers, hospitals, and governments across the Americas, Asia Pacific, and Europe. Its product range includes treatments for rare diseases, influenza vaccines, and antivenoms, produced through its R&D, manufacturing, and distribution operations. CSL differentiates itself by offering the broadest portfolio of plasma-derived and recombinant therapies and by leveraging its global footprint and emphasis on diversity to reach diverse markets. The company’s main goal is to save lives and protect health by expanding access to high-quality therapies and vaccines worldwide.

Company size
10,001+
Company stage
IPO
Headquarters
Parkville, Australia
Founded
1916

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